Job Description

Duties / Responsibility Reporting: Provide oversight to ensure SLA deliverables are met. Documentation of errors by the team and maintain feedback data and resolution. Develop and maintain ad-hoc reporting capability (via Excel and/or Tableau) to address requests from Operational Risk team, other control functions and business management. Collect and prepare monthly Key Risk Indicator (KRI) data for Risk Committee Reporting maintain clear documentation of source(s), data received any commentary provided. Monitor group mailbox and help maintain Operational Risk procedures and guidelines. Identify automation opportunities and execute with support from IT development team. Assist with documentation of Business Specification Document for delivery to IT Development team. Data and Workflow Monitoring: Process new/updated user access requests for Tableau and assist with annual access certification. Monitor workflow for reported errors or client concessions to identify/correct any anomalies and prompt/alert business users when events cross the target threshold. Monitor/correct for changes in Business Entity and Cost Center data in Table 18 mapping file. Assist local teams in implementing global Risk Management practices. Testing: Conduct Development and UAT for new reports in Tableau, as well as workflow and new functionality deployed. Maintain documentation for change control and traceability to UAT results. Experience required: Bachelor\'s degree in Business / Finance or equivalent Experience in Risk Management, Compliance and/or Audit reporting preferred Asset Management experience either in line of business or support functions is a plus 8+ years of experience in Banking/Asset Management/Financial Services industry Demonstration of strong communication and interaction with all levels of the organization Approaches role with a sense of urgency and high level of independence

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