Job Description

Role: The Third Party Officer xe2x80x9cTPOxe2x80x9d is a new role as part of Citixe2x80x99s Third Party Risk Management program. The Third Party Officer is responsible to focus on those third parties which carry the highest degree of risk for Citixe2x80x99s businesses. The TPO requires in depth business product knowledge and expertise and will manage the third party relationship across all stages of the lifecycle. The TPO will work in concert with business operations and technology teams, as well as internal functions, to identify, manage and mitigate risk. The TPO will be supported by the Enterprise Supply Chain Third Party Utility which is responsible for the execution of standard third party risk management activities that can be conducted centrally to drive operational efficiencies.Responsibilities:The Third Party Officer is responsible to:Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements and Markets Operations outsourced portfolioRepresent business leadership in coordinating third party risk requirementEvaluate current market conditions and provide insight on trends/issuesComplete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk AssessmentCreate, carry out and maintain a Management Plan, as requiredVerify third partyxe2x80x99s compliance to required policies and controlsConduct on-site visits of third party, as requiredDevelop, document and update Citixe2x80x99s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to CitiInteract with third parties on escalations of non-performance and contractual issues to drive resolution when appropriateMaintain summary dashboard of third party performance and understand performance, including SLA breachesMonitor third party performance and SLAxe2x80x99s; either directly or through coordination with other Citi stakeholdersMaintain the list of SLAs/SOWs in Citixe2x80x99s Contract Management System (eSourcing); working with Enterprise Supply Chain (ESC) organization if re-negotiations are requiredReview, assess and act on results of Risk Management Assessments/Analysis (including but not limited to: IS, COB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations, etc.)Own and lead remediation of any issues or gaps identified from ongoing monitoring.Define risk mitigation strategies and risk exceptions based on the businessxe2x80x99 risk appetiteProvide Thought Leadership to drive supplier optimization and efficienciesEnhance productivity of third party service delivery and identify cost reduction opportunities from efficiency/alternative demand scenariosStandardize SLA performance monitoring measures for like services, where possibleAs appropriate, interact with larger TPO community and/or ESC category leads for best practices sharing and coordination of servicesLiaise with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the UtilityDraft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholdersServe as point of contact to ensure Third Partyxe2x80x99s remediation of audit or exam issues is sufficient and escalate as necessaryQualifications:Preferred Candidate with 10+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company preferredMinimum BS/BA degree. Advanced degree a plus.Demonstrates in depth business/product knowledge and services outsourcingExcellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to senior management. Local language requirements as applicable.Experience in Supplier Chain Management and interacting with Suppliersxe2x80x99 management teams with the ability to exercise sound, timely and independent judgment.Strong leadership skills and executive savvy; ability to influence at all levels and influence desired outcomesDemonstrates a deep understanding of the changing economics and operational capabilities of suppliers across a broad spectrum of business typesExposure to regional / sector risk management teams and an understanding of the sensitivity of the dynamic relationships cross-sectors and regionsAbility to organize and prioritize multiple deliverables while working independently and effectively in a large, global corporate environmentJob Family Group: Risk ManagementJob Family: Operational RiskTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citixe2x80x9d) invite all qualified interested applicants to apply for career opportunities. 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Citigroup