About the work from home job/internshipSelected intern's day-to-day responsibilities include:1. Foster strong relationships with parents and teachers to enhance the overall value of their engagement with Turito.
2. Serve as a knowledgeable point of contact, adept at resolving queries and concerns related to the online platform.
3. Coordinate and execute class modifications, collaborating with the tech team to manage backend adjustments for ongoing classes.
4. Create and maintain daily trackers for student, teacher, and operational teams, while managing the flow of inbound and outbound emails.
5. Engage with parents and teachers via chats, phone, and email, offering responsive and effective solutions to their inquiries.
6. Identify and understand challenges faced by parents, students, and counselors, providing insights to enhance our offerings.
7. Maintain a high standard of customer service by promptly addressing queries and ensuring timely resolutions.
8. Actively seek and integrate feedback from parents and teachers to drive improvements in our products and processes.
9. Contribute to exceptional program delivery, focusing on customer retention and reducing churn rates.
10. Regularly update and manage daily tasks in alignment with evolving operational needs and priorities.Skill(s) requiredClient Relationship CRM Effective Communication Operations SalesEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for the work from home job/internship2. can start the work from home job/internship between 17th Sep\'24 and 22nd Oct\'243. are available for duration of 6 months4. have relevant skills and interests
Internshala
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