Job Description

An Operations Manager in a jewelry wholesale business is responsible for overseeing all operational aspects of the company, ensuring smooth and efficient day-to-day operations, including inventory management, order processing, quality control, logistics, supplier relations, and compliance with industry regulations, all while maximizing profitability and customer satisfaction within the wholesale jewelry market.Key Responsibilities:Inventory Management:

• Monitor and manage inventory levels to optimize stock rotation, prevent overstocking, and minimize stockouts.

• Implement robust inventory tracking systems to accurately record incoming and outgoing stock.

• Conduct regular physical inventory audits to ensure accuracy.

• Analyze sales trends to forecast future inventory needs.

Order Processing:

• Efficiently process customer orders, including verifying availability, pricing, and delivery timelines.

• Coordinate with the sales team to ensure accurate order entry and communication with clients.

• Manage order fulfillment process, including packaging, shipping, and delivery tracking.

Quality Control:

• Establish and enforce strict quality standards for all incoming jewelry items.

• Conduct thorough quality inspections on all products before shipment to customers.

• Identify and address any quality issues with suppliers.

Logistics and Supply Chain Management:

• Negotiate and manage relationships with suppliers, ensuring timely deliveries and competitive pricing.

• Coordinate with shipping carriers to optimize delivery routes and costs.

• Manage customs compliance procedures for international shipments.

Operational Efficiency:

• Identify and implement process improvements to streamline operations and minimize errors.

• Analyze operational data to identify areas for cost reduction and productivity enhancement.

• Monitor key performance indicators (KPIs) to track operational effectiveness.

Compliance and Risk Management:

• Ensure adherence to all relevant industry regulations, including labeling, gemstone certification, and import/export laws.

• Implement robust security measures to protect inventory and customer data.

• Manage risk assessments and mitigation strategies.

Team Management:

• Lead and supervise a team of warehouse personnel, including order pickers, packers, and shipping coordinators.

• Provide training and development opportunities for team members to enhance their skills and knowledge.

Required Skills and Qualifications:

• Strong understanding of the wholesale jewelry industry, including market trends, product knowledge, and quality standards
• Proven experience in inventory management, logistics, and supply chain operations
• Excellent analytical and problem-solving skills
• Strong leadership and team management abilities
• Proficient in Microsoft Office Suite and warehouse management systems
• Detail-oriented with a focus on accuracy and quality control
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders

CONTACT - DIMPAL 91099 99669

VINAYAK JOB CONSULTANT