Job Description

Job Summary:
The Head of Operations will be responsible for overseeing the hospitalxe2x80x99s operational functions, ensuring the delivery of high-quality patient care while maintaining efficient and effective use of resources. This role requires strategic leadership, operational management, and the ability to foster a collaborative environment among various departments.
Key Responsibilities:

• Strategic Leadership:
• Develop and implement operational strategies that align with the hospitalxe2x80x99s vision and goals.
• Collaborate with the executive team to drive initiatives that enhance patient care and operational efficiency.
• Operational Management:
• Oversee daily operations, including patient flow, staffing, and resource allocation.
• Ensure compliance with healthcare regulations, standards, and best practices.
• Quality Assurance:
• Implement and monitor quality improvement programs to enhance patient safety and satisfaction.
• Analyze operational performance metrics and develop action plans for improvement.
• Team Management:
• Lead and mentor department managers, fostering a culture of teamwork and accountability.
• Facilitate training and professional development opportunities for staff.
• Financial Oversight:
• Manage the operational budget, ensuring financial sustainability and cost-effectiveness.
• Work with the finance team to identify opportunities for operational efficiencies and revenue enhancement.
• Stakeholder Engagement:
• Build strong relationships with physicians, staff, and external partners to promote a collaborative environment.
• Act as a liaison between departments to facilitate communication and resolve operational issues.
• Project Management:
• Lead special projects related to operational improvements and facility enhancements.
• Monitor progress and ensure projects are completed on time and within budget.

Qualifications:

• Bachelorxe2x80x99s degree in Healthcare Administration, Business Administration, or a related field; Masterxe2x80x99s degree preferred.
• Minimum of 10 years of experience in healthcare operations, with at least 5 years in a leadership role.
• Strong understanding of healthcare regulations and compliance requirements.
• Proven track record of improving operational efficiency and patient care outcomes.
• Excellent communication, interpersonal, and leadership skills.

Skills:

• Strategic thinking and problem-solving abilities.
• Strong financial acumen and budget management skills.
• Proficiency in healthcare management software and data analysis tools.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Ciel HR