We are Hiring for Operations Executive (Into Logistics and Freight Forwarding)
Location : Hi-Tech City , Hyderabad
Exp : 2 + Years
Salary : upto 35000(Per month)
Working days : 6 Days
Afternoon Shift
Experience should be into import and export, Air and sea shipments and shipping lines
• Must understand the latest INCOTERMS and how they apply to international shipping and logistics operations.
• Excellent English communication (spoken and written).
• Well-versed with MS Office Suite.
• Responsible and mature person who is service-minded, and results and detail-oriented.
• Must gracefully work under pressure and understand the deadline.
Key Responsibilities:
Shipment Coordination:
Coordinate with both the origin and destination teams to ensure the seamless movement of shipments. Track and monitor the status of shipments, address potential delays, and ensure timely resolution of any issues.
Customer Communication:
Serve as the main point of contact for customers regarding shipment updates. Provide timely and clear communication regarding the status of their shipments, including any potential delays, customs issues, or other relevant updates.
• Customs Clearance Monitoring:
Work closely with the clearance team to monitor the customs clearance process. Ensure that shipments meet all customs requirements and follow up on clearance status to avoid any delays in delivery.
Job Document Submission:
Prepare and submit all required job documents (e.g., delivery receipts, customs paperwork, etc.) to the billing team for invoicing. Ensure that all documentation is accurate and complete to avoid billing discrepancies.
• Problem-Solving:
Proactively identify and resolve any operational issues that may arise during the shipment process. Collaborate with relevant teams to resolve problems in a timely manner.
Reporting:
Assist in providing operational reports or updates to management as needed. Track key performance indicators (KPIs) related to shipment timelines and customer satisfaction.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
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