Job Description

Company- Garagewalle Pvt. Ltd.

Company- Garagetech plus Pvt. Ltd.

Brand Name - GarageWalle

About us:

Garagewalle Services is a pioneering company that brings convenience and efficiency to the world of two-wheeler servicing and repairs. With a commitment to customer satisfaction and a passion for motorcycles and scooters, Garagewalle Services is revolutionizing the traditional approach to vehicle maintenance by offering on-demand and doorstep services.

Job Summary:

We are looking for a dedicated and detail-oriented Operations Executive to join our dynamic team. The ideal candidate will be responsible for supporting daily operations, improving operational efficiency, and ensuring seamless business processes. The role requires effective communication, problem-solving skills, and a proactive approach to identifying and resolving operational challenges.

Key Responsibilities:

1. Operational Support :

? Assist in the execution and management of day-to-day operations.

? Monitor, track, and report key performance indicators (KPIs) to ensure targets and deadlines are met.

? Coordinate between different departments (sales, finance, customer service, etc.) to ensure smooth workflow and communication.

? Implement and monitor operational processes and workflows to optimize efficiency.

2. Process Improvement :

? Identify bottlenecks and areas for improvement in the operational processes.

? Collaborate with teams to propose and implement process enhancements.

? Suggest improvements to reduce costs and improve operational performance.

3. Data Management :

? Analyze operational data and provide insights on trends, performance, and operational challenges.

? Ensure accurate and up-to-date records are maintained for operational activities.

? Prepare and present operational reports to senior management.

4. Supplier and Vendor Management :

? Manage relationships with suppliers and vendors to ensure smooth operations and resolve any issues.

? Negotiate contracts and agreements with external vendors and service providers.

? Oversee procurement activities and inventory management, ensuring supplies meet demand.

5. Customer Service :

? Address customer complaints and resolve operational issues affecting customer experience.

? Ensure adherence to quality standards and company policies to maintain high levels of customer satisfaction.

6. Project Coordination :

? Coordinate and manage operational projects from initiation to completion.

? Track project progress, ensuring deadlines are met and resources are properly allocated

Qualifications & Skills:

? Education : Bachelor's degree in Business Administration, Operations Management, or related field.

? Experience : 2-4 years of experience in operations or related roles.

? Skills :

? Strong analytical and problem-solving abilities.

? Excellent communication and interpersonal skills.

? Ability to work independently and within a team.

? Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

? Familiarity with ERP software and operational management tools (preferred).

? Knowledge of supply chain management, logistics, and inventory control

(preferred).

Key Competencies:

? Attention to Detail : Ability to spot errors and inconsistencies in operations and ensure accuracy in all tasks.

? Time Management : Skill in handling multiple tasks simultaneously while meeting deadlines.

? Adaptability : Flexibility to adjust to changing priorities and demands.

? Leadership Potential : Ability to take initiative, influence others, and manage cross-functional teams.

? Customer-Focused : A commitment to delivering exceptional customer service and maintaining strong client relationships.

Working Conditions:

? Full-time position with standard working hours .

? Occasional overtime or weekend work may be required based on operational needs. ? Office-based with potential travel to vendor sites or other locations.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Experience:

• total work: 2 years (Preferred)

Work Location: In person