Operation Executive / Academic Support Executive
Job Description
#### Job Summary :
Location: Bhubaneswar
Experience: Minimum 2 years in an operational role (preferably in the education sector)
Gender: Male or Female
:
We are looking for a dynamic Operation Executive / Academic Support Executive to join our team. The ideal candidate will have experience in managing day-to-day operations, providing academic support, and ensuring smooth communication between students and trainers.
Key Responsibilities:
• Manage classes and coordinate with trainers for smooth execution of sessions.
• Address and resolve students' queries related to classes, schedules, and academic concerns.
• Handle escalations efficiently to ensure timely resolution and student satisfaction.
• Provide support to students through multiple channels (call, chat, and email).
• Maintain records and documentation of student interactions and resolutions.
• Work closely with the academic and operational teams to ensure a seamless learning experience for students.
Requirements:
• Minimum 2 years of experience in an operational role (preferably in the education sector).
• Strong communication skills and the ability to handle multiple tasks efficiently.
• Problem-solving attitude with the ability to handle escalations professionally.
• Proficient in using communication tools like phone, chat, and email.
• Ability to work independently and within a team.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3508080
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationOR, IN, India
-
EducationNot mentioned
-
ExperienceYear