We are seeking a dynamic and results-driven Branch Manager to lead and manage our branch operations. The Branch Manager will be responsible for overseeing all aspects of the branch\'s performance, including sales, customer service, operational efficiency, and team development. The ideal candidate will have strong leadership skills, a customer-centric approach, and a proven track record of achieving business objectives. Key Responsibilities 1. Leadership and Management:
Lead, motivate, and manage the branch team to achieve sales targets and provide excellent customer service.
Develop and implement strategies to increase branch profitability and market share.
Conduct regular team meetings to review performance, address issues, and provide training.
2. Sales and Business Development:
Drive sales initiatives and promote services to meet or exceed branch goals.
Identify and pursue new business opportunities and partnerships.
Develop and maintain strong relationships with existing and potential customers.
3. Customer Service:
Ensure the highest level of customer satisfaction by addressing customer needs and resolving issues promptly.
Implement customer service standards and monitor service delivery to ensure a positive customer experience.
4. Operational Management:
Oversee daily branch operations to ensure efficiency and compliance with company policies and procedures.
Manage budgets, financial performance, and expense control for the branch.
Ensure proper maintenance and presentation of the branch premises.
5. Compliance and Risk Management:
Ensure compliance with all regulatory requirements and company policies.
Identify potential risks and implement measures to mitigate them.
Conduct regular audits and reviews to ensure adherence to standards.
6. Team Development:
Recruit, train, and develop branch staff to build a high-performing team.
Conduct performance evaluations and provide coaching and feedback to staff.
Foster a positive and collaborative work environment.
Qualifications
Education: Bachelor\xe2\x80\x99s degree in Business Administration, Finance, or a related field. An MBA or relevant certification is a plus.
Experience: 5+ years of experience in a managerial role, preferably in sales/business development, or service-oriented industry.
Skills:
Strong leadership and team management skills.
Excellent sales and business development abilities.
Exceptional customer service and problem-solving skills.
Proficiency in financial management and operational oversight.
Strong communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Personal Attributes
Results-oriented with a strong drive to achieve and exceed targets.
High level of integrity and professionalism.
Ability to work under pressure and handle challenging situations.
Proactive and innovative mindset.
Benefits
Competitive salary and performance-based bonuses.
Health, dental, and vision insurance.
Paid time off and holidays.
Retirement savings plan.
Opportunities for professional growth and development.
Job Type: Full-time Pay: Up to \xe2\x82\xb925,000.00 per month Benefits:
Health insurance
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Yearly bonus
Education:
Bachelor\'s (Preferred)
Experience:
total work: 5 years (Preferred)
Management: 5 years (Preferred)
Work Location: In person Speak with the employer +91 7339419666
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