Onsite Engineer L 2
Year Mumbai, Maharashtra, India
Job Description
Job Role -
Installation, configuration, troubleshooting, uninstallation of OS and standard Office automation
applications.
- Windows Operating system support for - Win 7.1, SP1 & Win 8.
- Installation of standard software.
- Installation of application clients on Desktops and Laptops.
- Hardware and Software upgrade on end-user computing devices.
- Configuration of printers, WI-FI, emails.
- Managing disk/folder sharing and permission settings on desktops.
- Identify the frequent problems and reporting SITEL about the generic solution.
- Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
- Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
- SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
- Voice & Network - need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
- Voice - Resource should be able to configure desk phones (Avaya).
Onsite Engineer L-2
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Job Detail
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Job IdJD2986557
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear