Job Description

Online Reputation Manager Jobs in Delhi at CryptoMize - Check Out Online Marketing Jobs For Freshers And Experienced with Skills, , Salary. Reputation managers are PR specialists who monitor and control online activities of an organization's brands and sub-brands. They make sure that favourable reviews stand above unfavourable ones. In simple terms, reputation managers safeguard a brand's reputation on the internet by controlling online information, both good and bad. In addition to building a consistent reputation across all web-based channels and platforms, a reputation manager's job includes traditional public relations strategies as well.



Online Reputation Manager Responsibilities



Online reputation managers monitor social media sites to identify negative content that is posted about their clients. They use a combination of public relations and technical skills to eliminate this content (or at least force it to appear lower in search results) and promote content (news articles, blogs, Tweets, Facebook and Linked posts, etc.) that presents a positive image of their client.



Online reputation management (ORM) is about monitoring and improving how your business is viewed online. It means looking and analysing what a potential customer, reporter, or partner will discover about your brand, your people, or your product/service when they perform a Google search. Search engine management is also a key responsibility of ORM so as to counter negative search results.



The utmost role and responsibility of a reputation manager is to track and monitor brand specific conversations and mentions on social media. Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement. Not just this, ORM also handles what should go out in media about the company and how to handle negative publicity even on the review websites like Glassdoor, Yelp, Google Play, iTunes etc.



About Us



CryptoMize is a Conglomerate Digital Agency with presence in 3 Continents evolving for a decade, having served elite clients such as Governments, Politicians, MNCs, Celebrities and HNIs in 30+ Countries. Over the years, we have garnered and trained a team of industry experts that are capable of providing the best quality results.



Location:

Delhi



Opening Status:

Available



Employement:

Full time



Job Type:

Permanent



Start Date:

Immediate



Salary:

Based on experience



Notice: The application for this opening can be submitted via the application form linked below, ONLY. Direct phone calls and emails will not be entertained.



Our Principles



These are some of the principles that we strongly believe in, preach and actually follow as well.



Commitments



We clearly commit what we can do, by when can we do it and how we would do it, And then we do it.



Confidentiality



We are extremely paranoid about protecting the confidentiality of what we do, for whom and how we do it.



Comfortability



We ensure comfortability of you and your team with ours, which can only come from complete transparency.



Capability



We keep improving our already awesome capabilities by investing all resources at our disposal.



Online Reputation Manager Jobs



Online Reputation Manager Requirements



Online Reputation Manager



• Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
• Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.
• Monitor trends in social media tools, applications, channels, design and strategy.
• Implement ongoing education to key stakeholders to remain highly effective.
• Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.
• Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
• Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
• Spotting opportunities to generate positive social media coverage and managing social media at events and initiatives.
• Social Media listening & Online Reputation Management for prospects, new customers and booked customers as well as generating and presenting actionable insights to maintain a positive sentiment for the brand.


Online Reputation Manager Required Skills



• 5+ years of experience in Social Media Management and/or digital marketing management in a fast paced environment.
• Possesses great ability to identify potential negative or crisis situation and appl5+ years of experience in Social Media Management and/or digital marketing management in a fast paced environment.
• Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
• Experience either within social media agencies or within digital/social media departments in creative and strategic brands.
• Experience in social media listening, insights tools, analytics, reporting
• An understanding of the social web, including blogs, forums, social networks, microblogs, photo/video sharing, ratings and reviews etc.
• Experience in leveraging social media with consumer support, and working with consumer support teams.
• Maintains excellent writing and language skills.
• Makes evident good technical understanding and can pick up new tools quickly.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution. conflict resolution principles to mitigate issues.
• Experience either within social media agencies or within digital/social media departments in creative and strategic brands.
• Experience in social media listening, insights tools, analytics, reporting
• An understanding of the social web, including blogs, forums, social networks, microblogs, photo/video sharing, ratings and reviews etc.
• Experience in leveraging social media with consumer support, and working with consumer support teams.
• Maintains excellent writing and language skills.
• Makes evident good technical understanding and can pick up new tools quickly.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution


Our Services

Know More About Us

Perception Perfection



CryptoMize is dedicated to ensure a prominent progress to how the world perceives you. We help you to establish your perception to the extent of perfection with our devised strategic plan and techniques.



Promotional Parlance



CryptoMize introduces you to Promotional Parlance which not only promotes your cause but provides a personalized-edge. Our solutions are tailored in a strategic way that attracts the audience in a way that they are most receptive to.



Public Relations



CryptoMize formulates a proactive strategy to amplify your Media Outreach without compromising your reputation. CryptoMize assists you in communicating with your intended audience to achieve a global outreach.



Political Catalysis



We bring efficiency to governance operations through intelligence and strategic thinking. By integrating digital approaches, CryptoMize seeks to improve Campaign Strategies and governance in general.



Policing Phronesis



CryptoMize, with the help of its special mix of Forensics and Consultancy, aims to handle all sorts of cyber crimes affecting your organisation and provide you with the best guidance for such situations.



Privacy Enforcement



CryptoMize is driven by the belief that none of your valuable data should go unprotected. Our experts put concerted effort to preserve your privacy in order to minimize the impact of cybercrime.



What Makes Us Different?



CryptoMize offers a full spectrum of elite services derived with preemptive analysis and strategic planning to our clients. We work efficiently with our proficient and proactive team by utilising extraordinary tools.



Collaboration with Dignitaries



We collaborate with highly influential and prominent personalities around the world. Being transcendental and visionary has its own benefits, our supremacy of being omnipresent empowers us to command, control and maneuver information from the internet.



01

Powerful Team



CryptoMize is the combination of a powerful team that works on a supportive, transparent and encouraging platform. With spontaneity and dedication to the advancement of technology, we aspire to be better at what we do for people who trust us with their information and projects.



02

Triple-Proof Approach



We execute a triple-proof approach from conducting thorough research, developing strong strategies, to guaranteeing information security. This proves beneficial for our clients to reach their desired goal.



03

Our Core Values

Trust



We seek to connect and build relationships with our clients.That is our core principle of our work ethic which we fully-abide to. We works on 3 principles: Respect, Honesty and Transparency.



Reliability



Commitment is an act, not a word. We believe in delivering and living up to your expectations. We have grown into a global agency only through our commitment to deliver and our reliability factor.



Safety



We are extremely paranoid about protecting our client's safety of what we do, for whom and how we do it. We maintain absolute non disclosure and confidentiality to ensure that nothing sensitive goes out.



Passion



Our passion generates enthusiasm for what we do and how we do it. We inspire, find creative ways and nurture ideas with passion. We strategize based on audience attention.



Innovation



We believe in innovation, change and risk taking. With technology, we reinvent ourselves. Innovation is the reason how we are able to eliminate obstacles for cultivating growth.



Excellence



We ensure to maintain your eminence by reinventing ourselves with our core values that inspire excellence. We strive for quality in everything we do.



OUR PRESENCE

Our Journey So Far

Our presence is all across the globe. Our impact can be seen in 03+ continents and 30+ countries, we know how to shape people's digital lives. We have a vast range of projects, from running political campaigns, shaping people's perceptions to enforcing privacy, we work with a futuristic approach and always look ahead of time. We never restrict ourselves to specific sectors rather make sure that our services are requisites for any and everybody in the world. With our elite clientele we show supremacy of work and build trustworthy relationships. We believe intelligence is the future and aim towards collective good and growth of all!

3+

Our Presence



Successfully establishing ourselves globally in 3+ continents.



70+

Our Services



Giving us an edge over everyone else who is trying to solve similar problems.



10+

Years of Experience



Serving great value to our clients since the past decade.



NEVERENDING OPPORTUNITIES FOR YOU

Our Vision



In the days of yore, gathering intelligence was a matter of sending out spies. Today the world has changed, and intelligence is as much about technology as it is about people. We are redefining what it means to truly protect you and your business. From network security, to cloud recovery, to data recovery, CryptoMize focuses on your technology's vulnerabilities so you can avoid pitfalls and stay ahead.



We have a singular vision - to be the ultimate 'go-to' company for digital reputation management. Our approach is holistic, covering reputation management, social media management, and crisis management.

We uncover security flaws in your technology, identify new threats, and create proactive measures to protect you.

We provide innovative IT solutions to clients of all sizes. Our expertise is in all levels of the information technology stack, including network architecture and cybersecurity.

Why Us?



Why are we so amazing?



YUMMY



Our awesome chef prepares freshly Maison-made breakfasts, lunches, diners, beverages, coffees everyday to provide the fuel you need to innovate and Execute Best Ideas.



EVENTS AND HACKATHONS



Want to organize, talk or attend an event? We give you two days per month to attend or organize team-buildings, conferences, trainings, meetups or hackathons.



COMPANY OUTINGS



Work hard, play hard! We have an in-house bar with a large choice of wines, beers and arcade games. Plus, we organize memorable & engaging team events at least twice a month.



Fun Days



Besides a day off, we present you with a day that is full of fun. You get to choose from a vast array of fun activities from outdoor activities to pool parties.



FLEXIBLE EVERYTHING



We choose to work in a flex office environment to grow new collaborative ideas and practices. We work in small product oriented teams to focus & execute faster.



NO DIPLOMAS REQUIRED



At CryptoMize, we don't care about your degrees, we only care about what you know. Your skillset will be evaluated in regard to your technical experiences and skills.