Job Description

Job Summary

We are looking for a professional Onboarding Executive to work closely with other team members & they'll be responsible to oversee a portfolio of assigned customers, maintain relationship with existing clients and actively seek new sales opportunities.

Responsibilities and Duties

• Serve as the main point of contact in all matters related to client concerns and needs
• Handle inquiries and requests from customers and address their needs
• Build and strengthen client relationships to achieve long-term partnerships
• Collaborating with internal departments to facilitate client need fulfillment.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Keep track of the metrics and present to the client on the quality of service offered.
• Assist with challenging client requests or issue escalations as needed
• Resolving complaints and preventing additional issues by improving processes.
• Acting as a client advocate with a focus on improving the buyer experience

Qualifications and Skills

• Only Work from Office
• Should be flexible to work in night shifts
• 3+ Years of Experience in Operations
• Strong verbal and written communication skills
• Any graduation. Need to be very fluent in English
• Outbound Calling
• Sales
• Have to work for 6 days a week
• Adaptability and strong problem-solving skills.
• Excellent organizational skills and attention to detail
• Understanding of technology, software applications, and a basic knowledge of API.

Thanks and Regards,

Pringle Technologies Inc.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Night shift
• US shift

Ability to commute/relocate:

• Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person