Job Description

WHO WE ARE: Building on its rich heritage, Zinnia is transforming the way life and annuity products are created, sold, and administered - from lead to origination to claims - through Zinnia Open Insurance. We\'re addressing the new realities of the marketplace, and we understand what consumers want and deserve: a great experience from the moment they consider these products until their policies pay out. Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes. Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we\'re not new to insurance. We\'re L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We\'re Zinnia. And we\'re Open. Join us, and experience Life, More Open. WHO YOU ARE: OnBase Support Engineers play a key role in providing Level 1 and Level 2 support for Admin System. Design, development/configuration, unit testing, and ongoing maintenance of Zinnia software platforms. Zinnia Software support Engineers work with stakeholders to support admin systems and providing solutions and/or products that fulfil the needs of Zinnia internal stakeholders and clients. Those solutions and/or products help Zinnia and Zinnia clients to be more efficient and provide better service to end customers. Software support Engineers interact directly with Technical leaders, business stakeholders, and may periodically interact directly with Zinnia clients WHAT YOU\'LL DO: Work as part of a Platform Support team in doing investigations Level 1 and Level 2 Support Zinnia Business and Client Operation Teams Investigate production incidents reported by Zinnia Business/ End customer and provide solutions/work arounds to run Business As usual Working in Support based projects, should be working in US Time zones ( CST hours) ( 6 AM CST to 3PM CST) Contribute to projects by creating well-designed, customized, testable, efficient code for Zinnia platforms. Collaborate with our global teams, internal stakeholders, and customers. Ability to work in a fast-paced environment, recognize and react to changing business needs and effectively prioritize tasks Must be self-motivated and able to work both independently and in conjunction with team members and business units. Enthusiasm and flexibility to work on a variety of projects WHAT YOU\'LL NEED: Should have 5-7 years IT experience with not less than 4 years of strong expertise in Microsoft .NET technologies with end-to-end project life cycle experience using Agile / Kanban methodologies. Proficient in SQL Server knowledge in designing and developing SQL queries. Proficient in Dot Net framework & Onbase. Must have experience in designing and developing products using various Microsoft .NET technologies - C#, ASP.NET and Java script Should have good demonstrable experience in systems architecture and N-tier application development using Microsoft technical stack SQL server, TFS, Azure DevOps. WHAT\'S IN IT FOR YOU Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, incentive/bonus opportunity and so much more. We\'re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website.

foundit