Oliveboard Associate Customer Support (0 1 Yrs) Bangalore (after Sales/customer Service)
Job Description
Key Responsibilities :- Onboard paid users and help them access their classes- Follow up & take feedback from users- Issue certificates, class details, and relevant activities.- Handle queries raised by users and resolve them by effectively coordinating with the relevant team.- Attend to Live Chat queries coming in during the Business Hours- Ensure Call quality metrics are met on incoming callsKey Requirements :- Minimum 0 to 1 years experience in a Customer Service role at a B2C company- Experience of working on any Support Ticketing platform like Zendesk, Zoho, Freshdesk etc., is preferred- Must be Proficient in Hindi, English - speaking and writing- The role will involve working for 6 days a week. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3328015
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear