Job Description

:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving responsible growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Global Business ServicesGlobal Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.Process Overview*Consumer CRM Technology team is responsible for all Consumer Retail and Merrill Edge products catering to Consumer, Small Business and Merrill Edge clients. The products includes Credit Cards for Retail as well as Small Business customers, Deposits, Consumer Lending and Client Underwriting (including Vehicle Loans and Home Loans), Investment Products for Merrill Edge clients. This team performs application development, design/architecture and business analysis functions to deliver the technology solutions through robust and scalable application platforms developed on various technologies such as Salesforce, .Net, WCR , Angular JS and SQL Server.*.Individual will be responsible for developing and maintaining Salesforce CRM application within Consumer CRM technology. Individual will be involved in day to day application development, support and testing as per Bank of America standards and guidelines.Responsibilities*
Key responsibilities include:

• Provide technical and functional support to business users
• Requirement gathering from Tech LoB and participating in Requirement Review Analysis calls
• Perform Impact Analysis on new functionality implementations
• Preparation of high level design documentation
• Coordinate with Tech LoB, Internal and External Dev Teams
• Ensure compliance with Platform usage Standards.
• Interact with multiple lines of businesses, support partners and application managers for day to day business routines
• Write functional test scripts for new applications

RequirementsEducation*

• Graduation / Post Graduation

Experience Range*

• 7 to 9 years

Foundational skills*

• Salesforce developer with strong hold on Apex, Visualforce page, Lightning Components, LWC, Batch jobs, Service integrations.
• Hands on experience in Salesforce integrations using webservices & Mulesoft
• Must have knowledge on Salesforce lightning,
• OOPs concepts, jQuery, javascript, CSS
• Good analytical and debugging skills
• Agile process experience

Desired skills*

• Strong analytical skills with the ability to break down and communicate complex issues, ideas and solutions
• Excellent communication skills, inter-personal skills, client-facing abilities, Problem solving
• Abilities & international exposures is a good for this position

Work Timings*: 11:30 AM to 8:30 PM ISTJob Location*: Hyderabad

Bank of America