Officer Client Response

Year    Mumbai, Maharashtra, India

Job Description


What is the roles objective?Handling Front office and all client response activities at Mumbai /Andheri Branch:

  • Attending to investor\'s /distributor\'s, accepting & time stamping of transactions post necessary scrutiny.
  • Handling Queries/complaints received from Investors & distributors -through calls, walk ins or emails.
  • Ensuring timely banking of cheques and reporting of large value transactions.
  • He/ She should coordinate with CAMS registrars, Back office, sales, team & any other department for effective customer delivery.
  • He /She should have good presentation skills to do presentations to a larger audience.
  • Maintain MIS and other month end reports accurately.
  • Ensure ethical customer service practices as per the laid guidelines and maintain high customer service standards.
What skills do you need to possess?
  • Good communication skills.
  • Sound knowledge of Mutual Fund Industry & AMFI certified.
  • Zeal to serve the customers with best of the abilities.
  • Good at multi-tasking & able to meet deadlines.
  • Ability to work well within and across teams.
What is the prior experience expected?2-3 years. Preferably from Mutual Fund Background.What qualification you should have?Graduate, Postgraduate, MBA or equivalent

DSP Investment Managers

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Job Detail

  • Job Id
    JD3454678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year