Job Description

: Office In-Charge with Sales Experience

Job Title: Office In-Charge

Location: Deodar Place, Garia Station Road, Kol-84

Reports To: Direct report to CEO

Job Type: Full-time

Job Summary:

The Office In-Charge is responsible for overseeing the day-to-day operations of the office, ensuring that administrative processes run smoothly, and managing the office team. Additionally, the role requires a strong sales background, as the Office In-Charge will be tasked with driving sales initiatives, managing client relationships, and contributing to business growth. This position demands excellent organizational, leadership, and communication skills.

Key Responsibilities:

Office Management:

• Oversee daily office operations to ensure efficiency and productivity.

• Manage office supplies inventory and place orders as necessary.

• Coordinate maintenance of office equipment and facilities.

• Implement and maintain office policies and procedures.

• Supervise office staff, including administrative assistants and support staff, providing guidance and performance evaluations.

• Organize and coordinate office events, meetings, and travel arrangements.

Sales & Business Development:

• Develop and implement sales strategies to achieve company revenue targets.

• Identify and pursue new business opportunities to expand the customer base.

• Maintain and build strong relationships with existing clients.

• Collaborate with the sales team to develop promotional campaigns and sales plans.

• Analyze sales data to identify trends, opportunities, and areas for improvement.

• Prepare sales reports and present findings to senior management.

• Assist in the preparation of sales proposals, contracts, and agreements.

Customer Relationship Management:

• Serve as the primary point of contact for client inquiries and concerns.

• Ensure high levels of customer satisfaction through excellent service.

• Manage customer accounts and track client interactions in the CRM system.

• Resolve customer issues and complaints promptly and effectively.

Financial & Administrative Duties:

• Assist in budget preparation and expense management.

• Monitor office expenses and manage office budgets.

• Handle payroll, invoicing, and other financial transactions as needed.

• Ensure compliance with company policies and legal requirements.

Team Leadership:

• Lead, mentor, and motivate the office team to achieve company goals.

• Provide training and development opportunities for staff.

• Foster a positive work environment that promotes teamwork and collaboration.

Qualifications:

• Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field preferred.

• Experience: Minimum of 3-5 years of experience in office management with a strong background in sales.

• Proven track record of meeting or exceeding sales targets.

Skills:

• Excellent organizational and multitasking abilities.

• Strong leadership and team management skills.

• Proficiency in CRM software and Microsoft Office Suite.

• Excellent verbal and written communication skills.

• Ability to work under pressure and meet deadlines.

Personal Attributes:

• High level of professionalism and integrity.

• Strong problem-solving skills and attention to detail.

• Proactive and results-oriented.

Benefits:

• Competitive salary and performance-based incentives.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• Opportunities for professional development and growth.

How to Apply:

Interested candidates should send their resume and cover letter to terina.solutions@gmail.com or hr@terinasolutions.com with the subject line "Application for Office In-Charge Position."

This job description is intended to convey information essential to understanding the scope of the Office In-Charge position. It is not intended to be an exhaustive list of skills, duties, responsibilities, or working conditions associated with the role.

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 3 years (Preferred)

Work Location: In person

Expected Start Date: 12/08/2024