Job Description

As a Office In-Charge, you will support all operations in the Indian Subcontinent. You understand that Swedish ME Steel Private Limited is dedicated to delivering high quality products with a high quality customer experience.

Are you ready to join a fast-moving team at an international company on a mission to enable businesses to do more and be more by using the best and most versatile Tool steel in the world, Toolox?



• Overseeing general office operation.
• Serve as the first point of contact for all sales / purchase / accounts related activities by responding to all phone and email inquiries in a timely and efficient manner.
• Attract potential customers by answering standard product and service questions.
• Prepare all sales/ purchase / accounts related documents and cutting plan according received the orders.
• Prepare GST filling data with TDS / PT with coordination CA firm.
• Maintaining accurate records on all current and potential customers as well as a log of all communications and maintain customer records with latest information.
• Follow up and monitoring of payments, prepare statement of accounts for customers, coordinate with territory sales person.
• Managing filing system.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Maintaining supply inventory and office equipment as needed.
• Creating, maintaining, and entering information into databases.
• Maintaining product inventory report monthly and preparation MIS report
• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
• Manage customs activities and documents of Import/Exports materials and orders.
• Identify and report customer concerns to the Territory sales person for further action.
• Weekly planning session with territory sales, supplier payment and logistics.
• Conduct all business within the scope of SMS company policies & procedures.

Key Qualifications

• Ability to deliver great customer experiences in any situation.
• Excellent organizational, planning and multi-tasking skills.
• Show initiative and resourcefulness.
• Command proven negotiation skills.
• Ability to handle high tempo and perform quick problem solving.
• Ability to manage reporting and forecasting duties accurately and timely.
• Demonstrate ability to work independently and within a team.
• Ability to learn on the job and work well under limited supervision.
• Maintain composure and customer focus while solving issues.
• Embody the very highest commitment to client service and care.

Required Experience, Skills and Qualifications

• A bachelor degree or equivalent (Preferred B.Com - Bachelor of Commerce)
• Minimum 3 years' experience in Office In-Charge and/or office administration.
• Microsoft Word, Excel, PowerPoint, Outlook knowledge required.
• Good command of English in reading, writing, listening and speaking.
• Strong command in email / letters drafting to customers / suppliers / service providers and bankers.

Job Type: Full-time

Job Location: Bangalore

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Day shift

Ability to commute/relocate:

• Peenya, Bengaluru - 560058, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• Hindi, English (Preferred)