Job Description

Job Summary:

The Office Assistant will be responsible for providing administrative support to ensure efficient operation of the office. They will assist in daily office needs, managing communications, and maintaining documentation, as well as supporting different departments such as production, dispatch, accounts, and customer service. The ideal candidate is highly organized, capable of multitasking, and thrives in a dynamic work environment.

Key Responsibilities:

• Administrative Support:
• Assist with the daily management of office tasks, including filing, generating reports, and handling general correspondence.
• Manage and maintain office supplies inventory, ensuring that office resources are adequately stocked.
• Answer phone calls, direct inquiries, and respond to emails in a professional and timely manner.
• Documentation and Record Keeping:
• Maintain accurate records and organize all company documentation, including client files, invoices, quotations, and production records.
• Assist in preparing and processing paperwork, reports, and correspondence as required by different departments.
• Coordination and Communication:
• Act as a point of contact for internal and external stakeholders, facilitating communication between teams.
• Coordinate meetings, schedules, and appointments for management, ensuring that timelines and agendas are followed.
• Support HR and operations by managing employee attendance records, assisting with onboarding, and maintaining staff files.
• Support for Other Departments:
• Assist the Production and Dispatch teams with organizing shipment documents, coordinating logistics, and updating stock records.
• Collaborate with the Accounts team to prepare and process invoices, track payments, and follow up on outstanding financial documentation.
• Provide basic support to the Sales and CRM/Order Team by helping with client communication, quotation processing, and order tracking.
• Customer Service Assistance:
• Respond to customer inquiries via phone or email, providing necessary information and directing them to the appropriate department.
• Assist with managing client feedback and ensure that all queries are addressed promptly.

Job Types: Full-time, Permanent

Pay: ?8,849.23 - ?22,925.81 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person