Office Assistant

Year    Kochi, Kerala, India

Job Description


Record and maintain office records Coordinate appointments and meetings Client management and customer relations Must possess the attitude to make the client understand the services provided. Explain the billing process to the clients Maintain patient demographic information and data collection systems. Ensure strict confidentiality of financial, discount, other records. Kept records of over payments on customers\' accounts. Follow lists of special billing instructions, incorporating charges as delegated Respond patient and others in person and by telephone to answer enquiries and complaints pertaining to bills, patient deposits,etc. Meeting with designated authorities to arrange meetings and to facilitate such meetings . During meetings with such authorities, the candidate should be able to explain in detail regarding the services provided and details of proposed meetings Assist the consultant in preparing documentation and other process related to patient care. Ensure proper OP billings. Communicating with the patients in case of delays with the consultant due to emergencies. Guiding the patient regarding appointment for their next visit. Managing overall front office activities on absence of HOD. Check the refund vouchers, credit card slip & denomination, while sending the amount to the accounts. Day to day follow up on Patient ID proof & Photo data. Job Types: Full-time, Part-time Schedule:

  • Evening shift
  • Morning shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • Microsoft Office: 1 year (Required)
Language:
  • English (Preferred)
Work Location: In person Application Deadline: 18/11/2023
Expected Start Date: 01/12/2023

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Job Detail

  • Job Id
    JD3207204
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kochi, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year