Job Description

Location: India, Hyderabad - Hyderabad, India, India
Date Posted: Apr 18, 2023
Requisition ID: 756
Job Type:

Description


About the role:

As an Observability Engineer, you will be responsible for configuring, maintaining, and maximizing the platform that makes SPGI \xe2\x80\x93 Ratings division\xe2\x80\x99s critical applications and infrastructure visible and easily investigable. The SRE Monitoring team leverages a number of cutting edge observability and monitoring tools and is looking to bring on an engineer that will take this platform to the next level. You will be applying DevOps principles to manage the platform and help to drive functionality and adoption through continuous improvement, simplification, and automation. You\'ll work within a team of fellow observability and SRE engineers to make SPGI \xe2\x80\x93 Ratings technology reliability best of breed.


What you\'ll be doing:

• Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
• Manage Prometheus/Grafana to support custom metric delivery dashboards.
• Manage and maintain Splunk for log management and alerting.
• Manage and maintain Jaeger/Cassandra, and Aternity EUEM/APM.
• Manage and maintain Uptrends for Synthetic transaction monitoring.
• Grow and evangelize the capabilities of the observability platform.
• Continue evolving monitoring tooling toward a standards-based self-service automated platform.

We\'re excited about you if you have:

• Deep technical knowledge and operational experience with one or more of the tools listed below or their equivalents (listed in parentheses):
  • Splunk (ElasticSearch, DataDog)
  • Aternity EUEM/APM (Appdynamics, New Relic)
  • Jaeger
  • Cassandra
  • Prometheus & Grafana (Cortex, Thanos)
  • Uptrends (Dynatrace, DataDog \xe2\x80\x93 Synthetics)
  • Monit
• Experience using Linux.
• Experience using and writing Ansible playbooks.
• Experience with Kubernetes.
• Ability to read and write simple integration scripts (Python, Ruby, or Go), programs and config files, as well as complex queries and alert definitions.
• Experience defining, creating, and supporting monitoring dashboards.
• Familiarity with configuration languages such as Chef and Terraform.
• Comfort working across departments and stakeholders to evangelize and communicate observability expertise and standards.
• Collaborate with SRE and other stakeholders to improve efficiency and effectiveness through actionable insights and automation
• An understanding of AWS such as Lambda and Cloudwatch.

About the SRE Monitoring Team:
The SRE Monitoring team is a team of engineers establishing monitoring and observability standards and solutions at SPGI - Ratings while being the custodians of the monitoring platform. The SRE Monitoring team has great exposure to many teams and technologies in the Ratings Technology organization allowing for involvement in varied and diverse technology initiatives.