Job descriptionPosition : Area Sales ManagerKey ResponsibilitiesExperience:5 to 10 Years of relevant experience as an Area sales manager in 2 wheeler company backgroundIndustry- Automobile- Plan and achieve the organizational goals in terms of volumes, market share, profitability and overall growth of the organization by expansion of touch points.- Manage dealerships in the specified territory and Review the Sales process at dealerships- Monitor Customer Satisfaction Scores on Sales, Google Ratings, Complaints etc.- Ensure adherence to the monthly plan of Network Expansion (both main dealerships/ Branch outlets)- Visit dealerships/ Market as per Fixed Journey Cycle and review business parameters- Monitor Dealer Financial and ensure availability of Working Capital and dealer profitability- Infra audit compliance by dealers in the region- Ensure top three position in dealer satisfaction surveys across two-wheeler industry- Ensure retail finance penetration as per targets- Ensure the dealership has quality trained sales manpower as required.- Ensure that the dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all Oben Electric norms / Policies- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained- Ensure appropriate MIS reporting.- Rides & Customer meets to be organized as per target- Plan and implement sales promotional activities in coordination with Marketing team- Showcase consistent Customer satisfaction index & Sales Satisfaction index.- Maintaining relationship with business partners Dealers (dealer profit enhancement), Banks & Financial institutions- Ensure adherence to policies, statutory norms and compliance. (ref:updazz.com)
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