Job Description

HiGreetings of the Day.We have a critical opening with our client for O365 AD Admin role for Bangalore location.
Experience : 8 to 12 yrsLocation: Bangalore WFOPayroll Company Name: CIEL HRMode of Employment: ContractJob descriptionRole and Responsibilities:\xef\x82\xb7 Manage and support Office 365 services including Exchange Online, SharePoint Online,
Teams, and OneDrive.
\xef\x82\xb7 Monitor system performance and ensure optimal operation of Office 365 environment.
\xef\x82\xb7 Manage user accounts, permissions, and licenses.
\xef\x82\xb7 Implement and maintain security policies and compliance measures.
\xef\x82\xb7 Troubleshoot and resolve issues related to Office 365 services.
\xef\x82\xb7 Plan and execute migrations, updates, and integrations with other systems.
\xef\x82\xb7 Provide end-user support and training for Office 365 applications.
\xef\x82\xb7 Collaborate with other IT professionals to implement best practices.
\xef\x82\xb7 Develop and maintain documentation for Office 365 configurations and procedures.
\xef\x82\xb7 Stay updated with the latest Office 365 features and updates.
\xef\x82\xb7 Ensure data backup and recovery processes are in place and tested.
\xef\x82\xb7 Manage and configure Office 365 groups and distribution lists.
\xef\x82\xb7 Monitor and manage Office 365 service health and incident management.
\xef\x82\xb7 Implement and manage multi-factor authentication and other security measures.
\xef\x82\xb7 Coordinate with Microsoft support for issue resolution and service requests.
\xef\x82\xb7 6+ years of experience managing Office 365 environments.
\xef\x82\xb7 Strong understanding of Office 365 services and applications.\xef\x82\xb7 Experience with Exchange Online, SharePoint Online, Teams, and OneDrive.
\xef\x82\xb7 Knowledge of PowerShell scripting for Office 365 administration.
\xef\x82\xb7 Familiarity with security and compliance features in Office 365.
\xef\x82\xb7 Excellent problem-solving and troubleshooting skills.
\xef\x82\xb7 Strong communication and interpersonal skills.
\xef\x82\xb7 Ability to work independently and as part of a team.
\xef\x82\xb7 Experience with data migration and integration projects.
\xef\x82\xb7 Knowledge of networking and Active Directory.
\xef\x82\xb7 Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
\xef\x82\xb7 Ability to manage multiple tasks and projects simultaneously.
\xef\x82\xb7 Strong attention to detail and organizational skills.
\xef\x82\xb7 Proactive approach to system management and user support.
\xef\x82\xb7 Troubleshoot DNS Service and DNS resolution issues
\xef\x82\xb7 Assist in management and support of internal and external DNS systems
\xef\x82\xb7 Act as a member of the Windows Active Directory Domain Administrator Support Team in
providing timely and efficient support to assigned operations
\xef\x82\xb7 Troubleshoot Active Directory authentication and LDAP configuration issues
\xef\x82\xb7 Configure and support DNS for new domain
\xef\x82\xb7 Work with other senior staff members to resolve escalated, complex incidents
\xef\x82\xb7 Continually seek opportunities to improve our existing AD and Exchange architecture
\xef\x82\xb7 Research acute technical problems such as inconsistent email retention, cluster
communication failures, and public folder replication issues
\xef\x82\xb7 Work cross functional with other teams to drive initiatives
\xef\x82\xb7 Developing comprehensive test cases to include testing scenarios for both normal and
degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, )
operations, pass/fail criteria, performance criteria, capacity planning, measurement
criteria, results analysis procedures, and results/status reporting criteria
\xef\x82\xb7 Good communication skills, Need to participate in client meetings.
\xef\x82\xb7 Handle regular day to day IT Infra operations.
\xef\x82\xb7 Working on Service Desk tickets.
\xef\x82\xb7 Coordinating with IT stake holders to fix the issues.
\xef\x82\xb7 Participate in internal/external audits to showcase the IT compliance status.
\xef\x82\xb7 Perform the IT related task and update the status higher management on regularly.
\xef\x82\xb7 Participating in Day/Weekly status review meetings
\xef\x82\xb7 Excellent oral and written communication skills
\xef\x82\xb7 Experience in Operating Systems tuning and configurationsRequired Professional and Technical Expertise:
\xef\x82\xb7 Candidate should have 10+ Years of experience in 0365 + AD Administrator
\xef\x82\xb7 Willing to work in Shifts 24*7 from Client location.Preferred Professional and Technical Expertise:
\xef\x82\xb7 BE/ BTech/MCA/Diploma.About CIEL HR (Payroll Company)
Ciel HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CielHR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and the Middle East.Website: https://www.cielhr.comRole really excites you kindly share resume to vinutha.v@cielhr.comRegardsVinutha V

Ciel HR