O2c Customer Service Advisor

Year    KA, IN, India

Job Description

Role - O2C Process Associate With 2+ Years to 4 Years of Experience,

Working : Hybrid (WFH/WFO - Mixed Opportunity )

Shift : 3:00PM - to 12 Mid Night (One way Cab provided - Drop back home facility )

Bengaluru (South) - BG Road• - 560076

Notice Period : Only Immediate Joiners Strictly (Immediately - Available ) Immediate Opportunity



GMB Specialists will work with invoicing, accounts receivable and other cash processing activities.
Their duties might include manually resolving all disputes, processing them and recording them in financial records to keep a company's books updated.
Identify the gaps in cash receipts and clear the unapplied payments.
Clearing of customer accounts on a timely basis
Notify payment differences to customers / internal team.
Work with Collections and Cash apps team and resolve the payment differences.
Post Manual payments as per the guideline set by clients.
Clear the debit memo and credit memo appropriately and notify to clients/customers.

Requirements - Desired Candidate Profile Includes :

• Bachelor's degree in accounting, Finance, Business Administration, or a related field.
• 3-4 Years of AR billing inquiry experience.
• Knowledge of Billing and dispute procedures
• Experience with JDE a plus
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities

Job Types: Full-time, Permanent

Pay: ?159,367.40 - ?566,114.96 per year

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Evening shift
• Monday to Friday
• Night shift

Supplemental Pay:

• Performance bonus

Education:

• Master's (Preferred)

Experience:

• total work: 3 years (Required)
• Customer service: 2 years (Required)
• BPO/KPO: 3 years (Required)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 7725861310
Application Deadline: 05/11/2024
Expected Start Date: 05/11/2024

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Job Detail

  • Job Id
    JD3483423
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year