Job Description

Designation

Senior Counsellor for

New Zealand Student Visa

.

Role Definition

Responsible for generating revenue by selling the services.

We are looking for passionate and highly motivated counsellors to join our sales division. The responsibilities include following up with the leads generated via three main sources - Online Queries, Telephonic Queries, and Walk-ins to understand the needs, problems and desires of the potential clients anthem with solutions; and to convert them into clients by selling them our products and services.

Job Type

Full Time

Location

Amritsar

Educational Qualifications

Any Graduate / Post Graduate; with experience in a sales / counselling role.

Years of Experience

2-4 years of proven experience as a visa Counsellor.

Preferences (if any)

Desired Skill Set / Competencies Required

Excellent interpersonal skills - client relationships - Ability to connect with customers and gain trust quickly; Go-getter with a good understanding of the services offered and the business model; Excellent telephonic communication and presentation skills; Attentive listening skills; Proficiency in English; Fast learner and passion for sales; Results-driven approach, to achieve the business aspiration goals; Knowledge of the competition; Good objection handling and problem-solving skills; Proficiency in the use of the Internet, MS Office, etc.; Self-motivation, Confidence, Patience; Sales Skills; Numeracy skills; Prospecting Skills; Sales Planning; Should be well-groomed and presentable

TASKS & RESPONSIBILITIES: KRAs / KPIs

Be punctual and adhere to the working hours and time specified. Promptly follow up the leads generated via three main sources - Online Queries, Telephonic Queries, and Walk-ins. Filling the Telephonic Enquiry / Detailed Assessment form and creating a unique CRM ID for the potential client to record and understand the needs, problems and desires of the potential clients and suggest to them the services/products most suitable with them, based on the profile and preference. Converting from enquiries to appointments / demo classes for discussing the sale of product/services/solutions. Advising them for the best options in terms of country/college/courses / English requirements etc.. Explain the packages of courses (details like timings/duration, price, discount and most importantly 'WHY' choose us?). Follow-up with the client till he/she gets converted or has decided not to retain our services. Continuously update the CRM, recording all the details of contacts and customer comments, etc.. Upon signing up, process the admissions/signup documentation form and get consent from the client. Creating invoices, collecting payments and issuance of receipts Carry out the requisite satisfaction or feedback surveys from clients / students / parents/guardians. Follow and comply with the established processes and systems.
Detailed job responsibilities will be notified post joininig.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?45,000.00 per month

Schedule:

Day shift
Application Question(s):

Do you have all your experience letters and certificates with you? If yes, please attach the relevant documents along with your application. Are you comfortable with our office working hours from 9:30 AM to 6:00 PM?
Experience:

New Zealand Student Visa Counselling: 1 year (Required)
Language:

English (Required)
Work Location: In person