Program Advisor - Sales
Northwest is a leading global executive education company founded by alumni of Harvard Business School, UC Berkeley, and IITs. Northwest Education designs, markets, and delivers executive education programs across the world for senior executives in partnership with some of the most renowned business schools in the world including Harvard Medical School Executive Education, MIT Professional Education, Chicago Booth School of Business, UC Berkeley Haas School of Business, UCLA Anderson School of Management, NUS Business School and Yale School of Management.
Our programs have been designed to fit the needs of senior executives, high-potential and high-performing emerging business leaders and professionals as well as family business owners and entrepreneurs. Our executive education programs are well-suited for individuals who want to accelerate their careers and help lead their businesses and organizations to the next level of growth and success.
Responsibility
- Advise potential participants (working professionals and executives) on our long-term Executive and Certificate Programs from globally renowned B - Schools such as Harvard Medical School Executive Education, MIT Professional Education, Chicago Booth School of Business, UC Berkeley Haas School of Business, UCLA Anderson School of Management, NUS Business School and Yale School of Management, etc
- Assist program participants with required documentation for process completion.
- Responsible for adherence to the inside sales process, tools, and data management
- Developing best practices for interaction with customers including standard FAQs to ensure that we are capturing value and providing the appropriate programs recommended.
- Maintain a participant database with CRM tools.
- Demonstrates ability to leverage internal relationships with other departments to move the lead through pipeline stages
- Flexibility and adaptability with other responsibilities as given from time to time by the reporting manager.
Skills required:
- Knowledge and experience with US applications
- Excellent communication and convincing skills
- 5+ years of relevant experience would be preferred - includes people in sales positions such as field sales, telesales and BPOs.
- Proven inside sales/ consultative selling experience with a consistent track record of exceeding acquisition targets
- Demonstrated ability to manage and prioritize multiple programs. Flawless follow-up skills to ensure that leads move to closure
- Patience, persistence and a high level of customer orientation; Adaptable and Flexible
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