Job Description

Great Opportunity for Ug & Graduates!

Position: International Voice & chat Support

Process: Blended

Work Schedule: 5 days a week, 9.5 hours working

Shifts: Rotational /Night shifts

Salary: •Up to ?34,000 CTC

What We're Looking For:

Qualification: Any Graduate

Experience: Minimum 1 Year of experience is a •must into Technical Support.

Skills: •Excellent English communication skills

Perks for Candidates:

•14 Days of Accommodation

Train Ticket •

Relocation bonus will be given.

Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints.

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?34,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

• Joining bonus
• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person