Non Voice Process
Job Description
Non-Voice Process
Now that we have understood the voice and non-voice processes, let's get going and get the hang of the differences between the two. The following points of contrast between the voice and non-voice processes will help you gain a better understanding of the concept and how they stand out from each other.
non-voice process refers to dealing with customers using channels other than phone calls and performing various front-end and back-end operations.
non-voice process uses written modes of interaction without any direct voice-based mediums.
non-voice processes do not need actions to be taken instantly.
non-voice-based process lacks instantaneous response and personal exchange.
A BPO Non- voice process job needs strong verbal communication, quick decision-making skills, active listening capabilities, and the ability to empathize with others. On the other hand, strong written communication skills, attention to detail, and multitasking abilities are vital in non-voice process jobs.
Job Types: Full-time, Permanent, Fresher
Pay: ?9,290.94 - ?30,406.09 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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+91 7903809796
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Job Detail
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Job IdJD3567318
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear