Non-Voice Support Provide customer support through written communication channels, such as email, chat, and calls. Candidate also involve data entry, document processing, and other administrative tasks. Responsibilities
Respond to customer inquiries and complaints in a timely and professional manner
Troubleshoot customer query and provide solutions
Escalate complex issues to the appropriate team
Maintain and update customer records
Enter and process data
Generate invoices
Other administrative tasks as assigned
Qualifications
Excellent written communication skills
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Ability to multitask and prioritize work
Computer proficiency
Attention to detail and accuracy
Languages : English, Hindi Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per month Benefits:
Leave encashment
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
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