Noc Analyst
Year Mumbai, Maharashtra, India
Job Description
Level 1 Engineer: 3 to 4 years of relevant experience in Network
- Certification - CCNA
- Proactive Monitoring of Network Monitoring Tool ( Solarwind )
- should have knowledge of ITIL standards.
- Working experience of NOC is highly appreciable
- Troubleshoot network issues (LAN & WAN) and provide corrective actions to restore the customer services
- Troubleshoot and resolve highly complex WAN issues in coordination with carriers & suppliers
- Knowledge and working experience in CISCO L3 and L2 switches.
- Knowledge of Routing & Switching Protocol, Network Monitoring and remote management tools
- Knowledge in MPLS and VPN networks.
- Creation of MOP/SOP and responsible for change management
- Responsible for technical documentation of customer network and updating internal knowledge database
About Foundever
Foundever\xe2\x84\xa2 is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we\'re the team behind the best experiences for +750 of the world\'s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Network Operations Center (NOC) Analyst
Hyderabad, Telangana - Secunderabad, Telangana -
-
Job Detail
-
Job IdJD3057937
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMumbai, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear