Job Description

Family Description



Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.




Subfamily Description



Software (SWA) comprises the definition, specification, and allocation of requirements from different sources utilising knowledge of systems engineering processes (specification & architecture). Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers specification, design, implementation, and unit testing of Software (e.g. device drivers, microcode, hardware-related software & firmware) according to the requirements and architecture defined in the systems engineering process. Covers establishment and maintenance of Software Configuration Management (SCM) practices into software development projects, continuously building and integrating infrastructure tools and systems.



What you will contribute to

The SRE team is responsible for how our platform is deployed, configured, and monitored, as well as the availability, latency, change management, emergency response, and management capacity of services in production. SRE helps teams manage service-level agreements (SLAs) to define the required reliability of the system through service-level indicators (SLI) and service-level objectives (SLO).


We are looking for a passionate DevOps/ Software Engineer to join our SRE team.


The ideal candidate will be responsible for using automation tools to monitor and observe software reliability in the production environment. The candidate should be familiar with the software development and DevOps with the ability to work under tight deadlines in a fast-paced, dynamic environment where quality, creativity, and accountability are expected.



As part of our team, you will:


• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Provide primary operational support and engineering for our distributed software applications
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service-level objectives
•

What is Nokia looking for from me


You have:


• Ability to program using one or more high-level languages, such as Python, Java, Golang, and JavaScript
• Knowledge of networking topology, TCP/IP protocol, network configuration, and VPC/ VPN deployment and configuration
• Experience with systems monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK etc.
• Knowledge of Automation scripting and tooling frameworks such as Ansible, Terraform and Crossplane
• Sound knowledge of operating Systems and containers (Docker & Kubernetes - Helm)
• Knowledge of CI/CD and DevOps concepts, best practices and tooling (e.g. Jenkins)
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
•

It would be nice if you also have:


• Incident Management experience
• Issue troubleshooting experience.
• Communication & Collaboration skills.
• Good knowledge of Cloud-native applications.


Impact



Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact.




Scope & Contribution



Individual Contributor: Performs and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/Supervisory: Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.




Innovation



Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.




Communication



Works to influence others to accept job function's view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindset




Knowledge & Experience



Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organizational practices and precedents.


• Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.
• Ability to program using one or more high-level languages, such as Python, Java, Golang, and JavaScript
• Knowledge of networking topology, TCP/IP protocol, network configuration, and VPC/ VPN deployment and configuration
• Experience with systems monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK etc.
• Knowledge of Automation scripting and tooling frameworks such as Ansible, Terraform and Crossplane
• Sound knowledge of operating Systems and containers (Docker & Kubernetes - Helm)
• Knowledge of CI/CD and DevOps concepts, best practices and tooling (e.g. Jenkins)
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement


Come create the technology that helps the world act together



Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.


We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work




What we offer



Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.




Nokia is committed to inclusion and is an equal opportunity employer



Nokia has received the following recognitions for its commitment to inclusion & equality:





• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
•



At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.


We are committed to a culture of inclusion built upon our core value of respect.





Join us and be part of a company where you will feel included and empowered to succeed.