Job Description

Inside Sales Executives (Tele-callers)Number of Positions: 4Locations: 2 for Delhi, 2 for HyderabadWork from Office Roles - Office location to be communicated at a later stage. Reporting to: Head of Inside SalesJob Purpose and Objective:The Inside Sales Executive (Telecaller) at NICMAR will be responsible for driving student enrolments by actively engaging with leads through phone calls, follow-ups, and strategic communication. The primary objective is to convert leads into applicants, ensure their participation in entrance exams, and ultimately secure admissions. This role is crucial in building and maintaining a strong lead funnel, directly contributing to NICMAR\'s growth in student registrations.Key Result Areas (KRAs):1. Lead Engagement and Conversion:- Conduct rigorous calling to engage with leads from the lead bank.- Effectively communicate NICMAR\'s value proposition to prospective students.- Drive conversions from leads to applications and final admissions through consistent follow-ups.2. Follow-up and Relationship Building:- Ensure timely and persistent follow-ups with all leads to maintain high engagement levels.- Build strong relationships with prospective students to understand their needs and address any concerns.- Assist students in navigating the application and admission process, providing necessary guidance and support.3. Entrance Exam Participation:- Persuade and ensure maximum participation of prospective students in NICMAR\'s entrance exams.- Track and follow up with applicants to confirm their exam participation.- Address any queries or obstacles that may hinder participation in the exams.4. Lead Funnel Management:- Maintain and manage a structured lead funnel to track the status of each lead.- Regularly update the CRM system with lead information, call notes, and follow-up details.- Analyze funnel data to identify trends, challenges, and opportunities for improving conversion rates.5. Target Achievement:- Meet or exceed daily, weekly, and monthly call and conversion targets.- Consistently strive to improve personal performance metrics related to lead engagement and conversions.- Work closely with the sales and admissions teams to align efforts and achieve overall enrollment goals.6. Reporting and Feedback:- Provide regular reports on call activity, lead status, and conversion rates to the sales manager.- Offer feedback on the quality of leads and suggest improvements to the lead generation process.- Participate in team meetings to discuss challenges, share insights, and contribute to the development of sales strategies.Experience Requirements:- Experience: 3 to 5 years of experience in Inside Sales, Telecalling, or a similar role, with a proven track record of driving business through calling and follow-ups, in EdTech or Higher Education Industry. - Skills: Strong communication and persuasion skills, ability to handle objections, proficiency in CRM systems, and a goal-oriented approach to sales. (ref:updazz.com)

updazz .com