Job Description

• Cisco WAN Link Maintenance Engineer to be responsible for the maintenance and troubleshooting of our wide area network WAN links
• Monitor and maintain the performance and availability of the organization s WAN links including data and voice circuits
• Perform regular health checks and proactive monitoring of WAN links to identify and resolve potential issues before they impact service
• Troubleshoot and resolve WAN related incidents and problems ensuring minimal downtime and maximum service availability
• Collaborate with telecommunications service providers to troubleshoot and resolve connectivity issues
• Implement and configure Cisco routers and switches to optimize WAN performance and ensure efficient routing of data and voice traffic
• Proven experience in managing and troubleshooting WAN links using Cisco routers and switches o Strong understanding of WAN protocols and technologies including MPLS VPN and SD WAN
• Knowledge of routing protocols BGP OSPF EIGRP and WAN optimization techniques o Familiarity with voice networking technologies including VoIP protocols and unified communications systems
• Proficient in network monitoring and troubleshooting tools o Strong analytical and problem solving skills o Excellent communication and collaboration skills

Primary Skills

• Basic Network \xe2\x80\x93 routing and switching
• Upgrades / updates knowledge / experience
• WAN protocols MTLS

Secondary Skills

• Knowledge of ACI module
• SD WAN knowledge
• CCNA certified \xe2\x80\x93 who will have knowledge / experience on the above competencies.