Job Description

Key Responsibilities: • Configure, install, and troubleshoot networking hardware including routers, switches, and firewalls.
• Manage and configure network devices, VPNs and wireless networks.
• Support network security and monitor network performance.
• Troubleshoot hardware and network issues across multiple systems.
• Assist in firmware/BIOS updates and hardware security management.
• Perform DNS, DHCP, and IP addressing management.
• Configure and manage RAID setups and backup/recovery processes.
• Handle user requests, maintaining detailed documentation of troubleshooting steps and resolutions.
• Ensure proper configuration of LAN/WAN and Data Center networks.
• Install and maintain CCTV systems and provide support for Office 365.
• Manage Tally and Windows Servers, LAN Cabling
• Firewall, cloud antivirus and data recovery
• Network bridge and switch, network design
• Manage Godaddy and EPBX

Skills and Qualifications: • Strong knowledge of TCP/IP networking, routing, and switching.
• Experience with network protocols (TCP, UDP, DNS, DHCP, HTTP/S, FTP, SNMP).
• Hands-on experience with routers, switches and VPN setup.
• Proficient in troubleshooting network issues and providing advanced support.
• Familiarity with ticketing tools like ServiceNow, Jira, and incident management processes.
• Knowledge of network security practices, firewall configuration, and wireless networking.
• Excellent verbal and written communication skills.
• Experience with CCTV installation, Office 365, and data backup/recovery systems.