Network Support Engineer

Year Bengaluru, Karnataka, India

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Monitoring of Call Queue of CA Spectrum 24*7.

Closure of new incidents
Liasoning with vendors for escalation
Configuration & testing of new network devices
Management of IP address
Implementation of hardening mechanism
Process knowledge specific to site
Monitoring Status of security components and alerts, ports on firewalls
Monitoring Service Status (Up & Running) of network products
Logging security incidents
Assigning severity to the Incidents logged based on the definition.
First level analysis (investigating problems) and closure of known and low priority security incidents. Logging Problem Ticket for unresolved Incidents
Installation of security patches & bug fixes
System health checks for all security devices
Adhering to quality processes in ensuring team objectives are met.
Executing Project / Implementation / Delivery & Sustenance activities
Customer satisfaction

Job Type: Full-time Salary: 915,000.00 - 935,000.00 per month Day range:

Shift:

Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

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