Job Description

Why Kyndryl Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way. Your Role and Responsibilities Supporting the operations and maintenance of the VMWare NSX, vRNI, vROPs, Cisco R&S, Juniper firewall, Vyatta and IPAM Configuring and troubleshooting of vDS, Port-groups, VLAN tagging types, etc. Developing VMware vCenter and vROps reports for performance, troubleshooting and capacity planning. Good understanding in Underlay and overlay networks, VXLAN, Transport Zone, etc. Good understanding and experience in NSX deployment, various communication between NSX manager, controller, Hosts and vCenter, etc. Experience in deployment and troubleshooting of NSX Manager, controllers, Edges, Logical switches and DLR. Configuration and troubleshooting of DFW. Configuring and troubleshooting of NSX Load Balancer, IPSec VPN (policy based/route based), SSL VPN, NAT, Multicasting, etc. Configuring and troubleshooting of DLR, Edge routers. Experience in configuration and troubleshooting of routing protocols OSPF and BGP. Good understanding of switching, STP, port-channel, multichassis trunking/vPC/VSS, etc. Knowledge in NSX-T added advantage. Performing upgrades and applying patches or firmware updates to the virtual infrastructure software or hardware. Providing support for network device hardware failures and assist remotely with hardware replacement. Participating in the on-call support rotation, responding to support calls both during and after business hours/weekends/holidays/shutdowns. Providing configuration management and security compliance for the virtual infrastructure software and hardware. Developing and updating standard operating procedures and user guides. Completing service requests or incidents tickets in support of the virtual infrastructure. Providing technical leadership and assume overall accountability for the successful management and implementation of customer projects. Performing daily system monitoring, verifying the integrity and availability of all virtual hardware, resources, systems, and key processes. Performing advanced troubleshooting and root cause analysis to expedite incident resolution. Developing scripts to gain efficiencies for reporting and automating repetitive tasks. Evaluating requests for hardware and software research and recommend solutions which meet or exceed the customer requirements. Assisting with the design and remote installations of physical servers and Hyperconverged hardware for the virtual infrastructure. Providing IT Network Engineering and Systems Engineering support on a wide range of technologies, including: VMWare NSX, Cisco, VMware Workstation, VMWare Vsphere, VMWare Networking, Routers, Switches, Software-based networking, Firewalls, ACLs, DMZ, VMware, VMWare Networking, Windows Server 2012 R2, Sentris, Active Directory, SAN, Sentris 3, and PKI (two-factor authentication). Ability to work in 24X7 environment and experience in handling provisioning related issues. Required Technical and Professional Expertise VMWare NSX Minimum 10+ years of experience in IT domain. Supporting the operations and maintenance of the VMWare NSX, vRNI, vROPs, Cisco R&S, Juniper firewall, Vyatta and IPAM. Good understanding of VMware Virtualization and operational Knowledge in vCenter, ESXi host, vRLI, etc Configuring and troubleshooting of vDS, Port-groups, VLAN tagging types, etc. Developing VMware vCenter and vROps reports for performance, troubleshooting and capacity planning. Good understanding in Underlay and overlay networks, VXLAN, Transport Zone, etc. Good understanding and experience in NSX deployment, various communication between NSX manager, controller, Hosts and vCenter, etc. Experience in deployment and troubleshooting of NSX Manager, controllers, Edges, Logical switches and DLR. Configuration and troubleshooting of DFW. Configuring and troubleshooting of NSX Load Balancer, IPSec VPN (policy based/route based), SSL VPN, NAT, Multicasting, etc. Configuring and troubleshooting of DLR, Edge routers. Experience in configuration and troubleshooting of routing protocols OSPF and BGP. Good understanding of switching, STP, port-channel, multichassis trunking/vPC/VSS, etc. Knowledge in NSX-T added advantage. Performing upgrades and applying patches or firmware updates to the virtual infrastructure software or hardware. Providing support for network device hardware failures and assist remotely with hardware replacement. Participating in the on-call support rotation, responding to support calls both during and after business hours/weekends/holidays/shutdowns. Providing configuration management and security compliance for the virtual infrastructure software and hardware. Developing and updating standard operating procedures and user guides. Completing service requests or incidents tickets in support of the virtual infrastructure. Providing technical leadership and assume overall accountability for the successful management and implementation of customer projects. Performing daily system monitoring, verifying the integrity and availability of all virtual hardware, resources, systems and key processes. Performing advanced troubleshooting and root cause analysis to expedite incident resolution. Evaluating requests for hardware and software research and recommend solutions which meet or exceed the customer requirements. Assisting with the design and remote installations of physical servers and Hyperconverged hardware for the virtual infrastructure. Preferred Technical and Professional Experience Providing IT Network Engineering and Systems Engineering support on a wide range of technologies, including: VMWare NSX, Cisco, VMware Workstation, VMWare Vsphere, VMWare Networking, Routers, Switches, Software-based networking, Firewalls, ACLs, DMZ, VMware, VMWare Networking, Windows Server 2012 R2, Sentris, Active Directory, SAN, Sentris 3, and PKI (two-factor authentication). Ability to work in 24X7 environment and experience in handling provisioning related issues. Required Education Bachelor\'s Degree

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