Job Description

JOB DESCRIPTION Role Proficiency: Perform first level of monitoring analysis implement solutions to improve network quality under supervision Outcomes: Acts under continuous support in Network domain for 24/7 operation Monitor and perform first level analysis To detect diagnose create ticket and resolve network operation issues. Proactively identify issues there by reducing network downtime. Support the Management team by providing KPI Performance trend reports as per requirement. Network planning and KPI analysis. Basic network Integration validation and testing. Measures of Outcomes: SLA adherence on P1 P2 & P3 as per service providers. Adhere KPI threshold (less than 5% call drops) Outputs Expected: Planning: Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator. Integration: Integrating new Network Elements (eNodeB new sector addition and RRU swap) Alarm Monitoring: Monitoring alarms on the network elements and co-ordinate with the field team to resolve the issue within SLA Fault Management Services: Detecting isolating and correcting faults in the network Configuration Management: Collecting different information about hardware devices software and other elements of the network in order to support administration and troubleshooting Performance Monitoring: Creating reports using NetAct tool Skill Examples: Ability to administer routers switches gateways and oversee telecom infrastructure Ability to perform and execute drive test in the customer or target environment Ability to analyse logs (traces drive test UElogs) / network Ability to effectively communicate and interact with Client Additional Comments: AM TBO Packet Core/IP Alarm Monitoring 1-2 years of experience in Packet Core or IP Transport alarm monitoring. Hands on experience in ZTE/Huawei/Ericsson packet core and IP equipment. Good knowledge of packet core architecture including SGSN,GGSN,MME,PCRF. Knowledge of IP networking and transmission will be an advantage. Very good communication skills. 24.7 rotational shifts.

Monster