Job Description

### About us


Thoucentric is the Consulting arm of Xoriant , a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.



As the Consulting business of Xoriant , We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriant's capabilities in AI & Data, cloud, security and operations services proven for 30 years.



We have been certified as " Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".



We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.




###


Purpose of Role



The network service manager is responsible for overseeing the design, installation, and maintenance of network systems and services for the organization. They ensure that the network infrastructure is secure, reliable, and efficient, and that it meets the needs and expectations of the users and clients. They also manage the network team and coordinate with other IT departments and external vendors.

Qualification & Experience Required

• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent work experience.
• At least seven years of experience in network administration, engineering, or management, preferably in a similar industry or organization.
• Professional certification, such as CCNA, CCNP, CCIE, or Network+, is preferred.
• Strong knowledge of network protocols, standards, and architectures, such as TCP/IP, Ethernet, Wi-Fi, MPLS, and VPN.
• Skilled in network security principles and practices, such as encryption, authentication, authorization, and auditing.
• Familiar with various authentication methods and protocols, such as Kerberos, RADIUS, TACACS+, LDAP, SAML, OAuth, and OpenID Connect.
• Ability to implement and maintain network access control policies and systems, such as 802.1X, MAB, NAC, and Cisco ISE.
• Proficient in network hardware and software, such as routers, switches, firewalls, servers, operating systems, and network management tools.
• Experience with Azure networking services, such as Azure Virtual Network, Azure Load Balancer, Azure VPN Gateway, Azure ExpressRoute, and Azure Firewall.
• Azure networking certification, such as AZ-104, AZ-303, or AZ-500, is required.
• Excellent communication, leadership, and problem-solving skills, and the ability to work well in a team and with diverse stakeholders.
• Attention to detail, accuracy, and quality, and the ability to prioritize and manage multiple tasks and projects.
• Knowledge and experience in network access control (NAC) solutions, such as Cisco ISE, Aruba ClearPass, or Forescout, is required.
• Experience in designing, implementing, and troubleshooting NAC policies, profiles, and integrations with other network and security technologies.
• Proficiency in configuring and troubleshooting dynamic routing protocols, such as OSPF, EIGRP, and BGP, on Cisco or other vendor platforms.
• Understanding of network design principles, best practices, and industry standards for enterprise networks.
• Experience in planning, configuring, and verifying IP addressing schemes for complex network scenarios, including IPv4 and IPv6, subnetting, VLSM, summarization, and NAT.
• Knowledge of IP services, such as DHCP, DNS, NTP, SNMP, FTP, TFTP, and syslog, and how to implement and troubleshoot them on Cisco or other vendor platforms.
• Familiarity with IP security features, such as ACLs, VPNs, IPSec, GRE, DMVPN, and ZBFW, and how to configure and troubleshoot them on Cisco or other vendor platforms.

### Requirements

Accountabilities

• Plan, implement, and monitor network systems and services, such as routers, switches, firewalls, servers, VPNs, LANs, WANs, and wireless networks.
• Manage the network team, including hiring, training, evaluating, and supervising network engineers, technicians, and administrators.
• Establish and enforce network policies, procedures, and standards, and ensure compliance with security and privacy regulations.
• Analyze network performance and troubleshoot network issues and outages and provide technical support and guidance to users and clients.
• Prepare and maintain network documentation, such as diagrams, inventories, configurations, and reports.
• Research and evaluate new network technologies and solutions and recommend and implement upgrades and enhancements.
• Manage the network budget and resources and negotiate contracts and service agreements with vendors and service providers.
• Manage the collaboration and communication with third-party providers for the implementation of SD-WAN solutions and ensure the quality and security of the service delivery.
• Manage processing of actual IT costs as required; tracking payment to vendors ensuring the annual contracts are renewed appropriately and payments are made on time correctly.
• Manage the service cost drivers to improve overall cost of service to business



•Kindly note that we are working in a Hybrid Mode with base location in Bengaluru, Karnataka, this is not a remote role. •



Required Skills


Network Manager
Practice Name


GRC & Ops
Work Mode


Hybrid
Industry


Consulting
Corporate Office


Thoucentric, Innovator Building, ITPL Office
Zip/Postal Code


560066
City


Bangalore
Country


India
State/Province


Karnataka