Job Description

About Tredence

Tredence is a global analytics services and solutions company. We are one of the fastest growing private companies in the country for three straight years according to the Inc. 5000 and we continue to set ourselves apart from our competitors by attracting the greatest talent in the data analytics and data science space. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in building Scalable Big Data Solutions on Onprem/GCP/Azure cloud in a very cost effective and easily scalable manner for our clients. We also come in with some strong IP and pre-built analytics solutions in data mining, BI and Big Data.

Job Summary

Role: Associate Manager - IT Operations - Network Support

Job Location

Bangalore

Roles & Responsibilities

• Responsible for the day-to-day operations, maintenance, administration, configuration, problem

resolution and/or technical support for voice and data infrastructure related hardware and software.

• Communicates and coordinates network/security maintenance and schedules.
• Coordinates installation of hardware and software by others including outside vendors.
• Monitors and maintains network stability.
• Direct and build (staff, train, and maintain employee skill levels) the team that troubleshoots, repairs

and monitors customer\'s network and security services.

• Create, maintain, and enforce all processes and procedures for the team.
• The ability to work collaboratively in a team and also independently as required and Self-motivated

with a positive attitude towards work.

• Manage internal/external audit process to ensure compliance with all the processes.
• Must Have Skills:

Working experience with Firewalls, Switches, Router, SDWAN, VPN, VOIP, WAN, LAN. (Fortinet, Cisco
and other vendors)
Experience with NMS tool, Web proxy, SIEM, IPS/IDS , Cloud Networking, WAF preferred.

• Certification: CCNA, CCNP or higher.
• Advanced/fluent English skills (written and verbal) and Strong communication skills.

Qualification & Experience

• Proven hands-on Network operations (L3 level) experience (Minimum 6 years)

Tredence