Job Description

:Job Summary:We are seeking a skilled Network Engineer to join our global, multi-location, cross-matrix team. This role involves operational support, sustaining engineering, and project-based work to maintain and enhance our network infrastructure. The successful candidate will be responsible for troubleshooting, monitoring, and securing network services while collaborating with other IT teams to ensure seamless operations.Key Responsibilities:Manage and maintain Branch & Data Centre Switching & Routing environments.Configure, troubleshoot, and secure wireless technologies.Administer enterprise firewalls, particularly CheckPoint and Palo Alto.Handle internet routing and security protocols.Implement and support site-to-site and remote access VPN technologies.Work with proxy technologies such as Bluecoat or McAfee.Manage load balancers for traffic optimization and redundancy.Administer IP address management (IPAM), DNS, DHCP, and NTP services.Utilize network management, monitoring, and diagnostic tools to ensure system health.Conduct network probes and packet capture analysis for troubleshooting.Act as a technical resource for change requests, maintenance, firmware upgrades, and patch cycles.Work closely with teams such as Service Desk, Platforms, Information Security, and End User Services.Ensure incident, problem, and change management processes are followed within SLA and OLA guidelines.Utilize ServiceNow for incident and request tracking.Stay updated with technology roadmaps and emerging network technologies.Required Experience, Knowledge, and Qualifications:Minimum 3 years of experience in a Network Operations Engineer role.Certifications: Minimum CCNA, with preference for CCNP (or actively pursuing).Strong working knowledge of:Branch & Data Centre Switching & RoutingWireless network setup, security, and troubleshootingEnterprise Firewalls (CheckPoint, Palo Alto)Internet Routing & SecurityCloud Networking Technologies (preferred)Interior and Exterior Routing ProtocolsVPN Technologies (Site-to-Site and Remote Access)Proxy Technologies (Bluecoat, McAfee)Load Balancing SolutionsIP Address Management (IPAM), DNS, DHCP, NTPNetwork Management, Monitoring & Diagnostic ToolsPacket Capture & Analysis for Network TroubleshootingExcellent English communication skills (written and verbal).Preferred Qualifications & Skills:Experience working within the ITIL Framework.Hands-on experience with ServiceNow for IT service management.Basic knowledge of voice, video, and audio-visual solutions.Exposure to cloud technologies in networking (Azure, AWS, or Google Cloud).Skills:Routing And Switching,Ccna Security,FirewallAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impactxe2x80x94touching billions of lives in the process.

UST