Responsibilities :Hands-on experience in networking, routing, and switching technologies.
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP),
Routing Protocols: BGP, OSPF, EIGRP, IGRP, IP addressing and subnetting, VLANs, STP.
Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution.
Familiarity with server management and monitoring tools.
CCNA or CCNP certifications is a plus.
Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management.
Experience in using ticketing tools such as service now, remedy will be an added advantage.
Excellent written and verbal communication skills.Preferred Skills :Technology->Network-Firewall_and_Media->Cisco-Firewall_and_Media,Technology->Network-LAN-Switches->Cisco-LAN-Switches,Technology->Networking Monitoring->Cisco Network ManagementEducational Requirements :Bachelor of EngineeringService Line :Computers & Communications Division
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