Job Description

:OverviewEnerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Companys businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group trades on the NYSE under the symbol EPAC.Our vision is to be our customers preferred partner through relentless innovation of industrial tools and services that help them safely and reliably tackle their toughest jobs around the world.For further information on Enerpac Tool Group and its businesses, visit the Company's website at .Overview : This position is a part of the global IT team based out of Bangalore-India. It will be a part of the network group. Enerpac has 30+ sites globally and are connected to the data-center as a wide area network over the internet. Each of the sites has its own local network and wireless networks. The main global data-center has its network. The team is responsible in ensuring that all aspects of networking are functioning smoothly across Enerpac.What you will do:

• Migrate from Cisco firewall to Fortigate firewall at each of the sites globally
• Work with local telecom companies across all sites for troubleshooting
• Work with security team to remediate any network vulnerabilities
• Monitor all tickets assigned to the network queue
• Monitor and action alerts coming on Solar Winds
• Prepare root cause analysis documents for network incidents
• Work with external vendors and internal procurement team in buying of network equipment
• Ensure that critical devices have active vendor support network devices across the globe

INTERNET ACCESS/FIREWALL MANAGEMENT:

• Install, support, and maintain company's Internet access with a focus on network security in the forms of firewalls, access lists, policies, and procedures.
• Implement, test, and maintain a high availability model utilizing redundant hardware and access circuits.

WAN/LAN and VOICE SUPPORT

• Manage a global SD-WAN network comprised of over 40 locations to ensure business continuity.
• Manage diverse global network configuration comprised of SD-WAN site-to-site VPN infrastructure.
• Provide overall architecture and design solutions for LAN/WAN services using Cisco technologies.
• Provide high level as well as detailed LAN/WAN/Wireless/PBX configuration and cost estimates to support projects that include new facilities, upgrade of existing facilities, M&A integration of new sites etc.
• Perform network management, analysis, and diagnostics on WAN/LAN services, including local access, routers, switches, firewalls, etc.
• Create and maintain accurate and up-to-date documentation of the network systems and provide training to other team members.
• Provide timely and accurate communication to users and management of network status. Includes notice of scheduled downtime, network "events" such as slowness, outages, etc.
• Maintain environment to ensure proper performance of business-critical systems including ERP, Video Conferencing, and VoIP.
• Manage the implementation of Network Access Control at remote locations.

WIRELESS NETWORK DESIGN

• Maintain the centralized 802.11 Wireless systems.
• Design new Wireless deployments for existing facilities or new construction projects.

DISASTER RECOVERY SUPPORT

• Ensure network system availability through accurate documentation, performing network configuration backups, and building redundancy.
• Develops network recovery strategies/procedures for multiple locations, systems, and technologies.
• Participate in the yearly DR testing process.

MANAGEMENT

• Develop and manage to SLAs associated with WAN/LAN
• Maintain relationships with outside vendors to provide additional support/escalation for the WAN/LAN environment.
• Experience with configuring Network monitoring software.

What will make you an ideal candidate

• Bachelors degree in computer science or equivalent experience
• CCNA certification in the recent 2-3 years is a requirement. CCNP certification is a plus.

• 15+ years supporting Cisco technologies for a large multi-national enterprise network.
• Proficiency required in the areas of firewall concepts, network architecture, and wireless technologies.
• Hands on experience configuring and troubleshooting Layer 3 routing protocols such as BGP and OSPF.
• Working knowledge of DNS, Radius (NPS), DHCP, and NAC.
• Good experience working with telecommunication circuits, cabling, and equipment.
• Strong analytical and diagnostics skills.
• Ability to develop effective working relationships with clients and peers at all levels.
• Demonstrated ability to manage priorities and handle multiple tasks successfully.
• Demonstrated ability to handle complex situations independently.
• Must have the ability to work closely with both end-users and IT staff in providing solutions to system problems.
• Must have exceptional verbal, written and communication skills

What we offerOur employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.*Benefits & Perks vary by Country.About EnerpacBacked by a global legacy of ultra-reliable quality and superior precision, Enerpac is pushing the industry forward with a wide range of advanced industrial tools and services that first and foremost ensure our customers operate safely and productively every day. It isnt about being compliant, or as good as the next guy; we outpace the competition by delivering technically superior solutions that are easy to get, safe to use and built to outlast.For us, offering the ideal customer experience means working overtime to make sure our customers can be heroes when it matters most by providing on-demand access to a vast catalog of products and services, extensive training, and mobilized field teams no matter where they are in the world.HistoryThe history of Enerpac dates back to 1910, when our original company produced water pumps for Fords legendary Model T motor car. Our reputation as a technology leader began in the 1920s when the first hydraulic jacks were introduced. In the late 1950s, an Industrial Products Division was formed and along with it, the brand name Enerpac. Over the decades we have developed an unparalleled range of hydraulic tools for thousands of applications, in virtually every industry.Global Support and ServiceEnerpac products are available worldwide through a network of 1,400 distributor partners. With 28 facilities in 22 countries, we are capable of providing the technical support and the hydraulic expertise needed to support the servicing of standard products, design custom products for unique applications and develop solutions to move some of the largest structures on earth.The Enerpac Academy is our in-house product training program, offering Enerpac product operators and maintenance staff the opportunity to be trained in the use and maintenance of high-pressure hydraulic tools. The Enerpac Academy training centers are located in Ede (The Netherlands), Columbus, Wisconsin (USA), Singapore, Sydney (Australia) and Bangalore (India).World Class ManufacturingWe design and manufacture more than 50,000 products in 8 manufacturing facilities around the world. Our products are distributed globally through 1,400 distributor partners. All 8 of our manufacturing facilities produce products that comply with numerous industry quality standard certifications.All of our 28 facilities and 1,000 plus employees practice LEAD (Lean Enterprise Across all Disciplines) processes to make continuous improvement part of our culture, create efficiencies and produce cost effective products for our customers.Our ValuesSafety: Safety is our highest priority and is at the heart of everything we doIntegrity: We will act with honesty and transparency and always do the right thingTeamwork: We will act as one Enerpac Team, operate with an enterprise-wide mindset, and support each other to deliver for our stakeholdersAgility: We will act with purpose and speed, and we will adapt quickly to changing circumstancesOwnership: We will own our commitments, act with a sense of urgency and deliver what is expected of us on time, or ask for help early enoughIf youre looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale.Never Compromise - choose ETG!

Enerpac Tool Group