Job Description

: What we are Looking for : Bachelor\'s degree or 8 - 10 years related business experience in a fast-paced corporate environment. Should have minimum 7 years of experience working as Network/NOC Engineer and experience in SNMP & Netflow based Network Monitoring tools. Should have minimum of 7 years of experience in Cisco Routers & Switches like Cisco Nexus, Cisco ISR4000 Series, Cisco SF300, etc. Also minimum 3 years of experience in routers & switches from HP & Juniper. Should have at least 5 years of experience in the firewalls like Juniper SRX, Juniper SSG, Palo Alto, etc. is required. Excellent on IP routing protocols and OSI Model a must. Minimum of 7 years\' experience in troubleshooting IP networks using tools like WireShark, etc. Excellent on DNS & DHCP Services a must. Excellent written & verbal communication skills a must. Minimum two years of experience of working on at least one NOC monitoring tool. Excellent Incident & Change Management using some ticketing tool like CA ServiceDesk. Minimum of seven years\' experience in liaising with Global Service Providers, Vendors & customers. Certifications: CCNP Working in shifts in 24x7. Ensuring the internal SLAs are strictly maintained by the team. Managing & updating the monitoring tools like SolarWinds. Managing and ensuring the Configuration backups of all the network equipment in the company. Observing the team\'s response to the issues reported and prompt follow up for the remediation by trouble-shooting and/or escalations. Ensure prompt & timely reporting to the Stack holders, Global HelpDesk & the higher management. Provide technical, administrative and configuration support for the Cisco, Juniper, HP and Palo Alto. KT & training the other GNOC Engineers to upgrade team\'s troubleshooting skills and avoid escalations. Ensuring high network availability at all of the Arrow offices by prompt and proactive remediation. To keep the ticketing queues clean. To keep the Documentation up to date. Leadership qualities. What\'s In It For You Training and professional development Platforms like Cisco, HP & Aruba, Palo Alto, F5, Riverbed, etc. Performance coaching Work with fun team in a supportive environment Work at a strong and growing company Community involvement opportunities Arrow Electronics, Inc.(NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine\'s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2021 sales of USD $34.48 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at. Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what\'s possible and the practical technologies to make it happen. Learn more at.

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