Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop milestones and deliverables. Will primarily use existing procedures and tools to develop and safely execute network change. However, may have to develop new procedures from time to time. Serve as technical lead for team projects. Contributes to the development of roadmap issues. Leads development of new runbooks and method of procedures. Mentors junior engineers. Participates in network solution and architecture design process. Responsibility for developing standalone features. Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software development projects for network automation. Supports network vendor software bug fixes. Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.
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