All Escalation support issues Handle all ticket requests within a specified period. Installation & configuration of L-2 & L-3 switches, VLAN configuration, WLC, ISE, APs etc. routine maintenance tasks such as firmware upgrades, backups, and patch management, switches, routers, and access points., CCNA certified, Familiarity with Programming of call center IVR, call flows, VDNs, vectors, CMS,IQ, ANAV,WFM multimedia, VOIP and SIP Routing, Switching & System Security.
Job Type: Full-time
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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