Job Description

Job Responsibilities : The Presales Solution Engineer will be part of the Presales Organization and will work closely with the Sales Manager / Sales Director for the assigned Territory.

The responsibilities include :

- Primarily shall provide technical expertise for the development and implementation of NetApp Cloud portfolio and solutions for customers.

- Shall work with the sales team to create opportunities for NetApp in the assigned market territory.

- Shall utilize deep product knowledge to provide technical expertise to sales staff and the customer through product and solution presentations, and demonstrations.

- Conduct Proof of Concept for customers to test specific functionality /application.

- Assist the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.

- Shall create detailed design and implementation specifications for complex products/applications /solutions.

- Shall provide consultation to prospective users and/or product capability assessment and validation.

- Shall work with the relevant internal teams to address the market and customer opportunities

- Shall work with the Professional services, Support and Global support delivery teams to address any customer issues and escalations related to NetApp Products and solutions.

- Shall work with the Partners, Alliances and the necessary ecosystem to stitch a comprehensive solution to customers.

- Shall be the Trusted Advisor to a set of strategic customers in the assigned territory.

- The Solution engineer role reports in to the SE Manager / Director for India and SARRC region.

Job Requirements

- Public Cloud environments like AWS / Azure / GCP, Storage and data management solutions expertise.

- Experience working in a high engagement customer facing role.

- Strong expertise in Technical Pre-Sales.

- Excellent written and verbal communication skills.

- Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.

- Account management and project management skills.

- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.

- Ability to follow standard engineering principles and practices.

- Creative approach to problem solving.

- Travel to the prospective customer\'s sites & locations as necessary

- Hybrid cloud solution expertise and Public cloud certifications would be added advantage.

Education : Typically requires a minimum of 5 years of related experience with a Bachelor\'s degree; or 4 years and a Master\'s degree; or a PhD with 3 years\' experience; or equivalent experience.

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