Job Description

The person will be responsible for Distribution & Fulfilment centers of B2B and B2C operations, audits & compliance of Pan India operations.

• Monitoring day-to-day Distribution & fulfillment center of B2B and B2C operations in line with business requirements and standards.
• Interface sales channels, customers, Fiscal, Legal, Finance & Control, and service providers at the local level.
• Team coaching, development, and management of off-role/ 3PL resources.
• Monthly monitoring and reporting of warehousing costs in line with budget. Driving cost reduction initiatives while improving customer SLA
• Maintenance of stock Hygiene across the warehouse.
• 3PL operations KPI and Performance Monitoring. Monthly operational and quarterly Business reviews.
• Internal KPIs monitoring and reporting every month, ensuring customer claims settlement is timely as per SOP.
• RCA and CAPA of operational issues and customer claims in a view to improve and strengthen process and warehouse operations.
• Implementation of lean warehousing and operations, Daily management etc. to meet and exceed global standards
• Preparing & Publishing of MIS reports as required by Management.
• Audit Compliance as per Policies - Inventory, Social, EHS & Internal Audits.
• Monitoring and managing value-added service at Distribution & Fulfilment centers of B2B and B2C sites.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Monitor quality, quantity, delivery times, and transport costs.
• Resolve problems concerning execution at the Distribution & Fulfilment Centre of B2B and B2C customer issues and transportation issues.
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
• Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
• Plan, manage and evaluate logistics and warehousing operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
• Negotiate rates and contracts with 3rd party Warehouse service providers.
• Formulating the Transport Plan / Strategy - Route planning /Load Optimization / Cost & Analysis.
• Implement Best in Class Warehousing Practices to ensure Inventory Accuracy, FIFO Management, On time Delivery to Customers.
• Monthly Scorecards / KPIs to Management

An excellent opportunity to work with a fast-growing organization.|An opportunity to take on a critical role in with great growth prospects.A successful \'National Warehouse Head\' should have:

• Bachelor\'s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum of 7-10 years of experience in warehouse operations, with at least 3 years in a senior management role.
• Proven track record of managing large-scale warehouse operations.
• 7-10 years of work experience in B2B & B2C Warehousing, minimum 2 years in a regional leadership role.
• Experience in e-commerce, Pharma, FMCG, Personal care industry is preferred

A rapidly growing personal care organization, our client is well established within the Indian market. In the coming future, the firm is looking to continue its steep growth trajectoryIn addition to an attractive compensation package, the candidate will have the opportunity to work with a rapidly growing organization in a vital role

Michael Page