Job Description

National Accounts Manager / Senior National Accounts Manager Automobility & LSH
Function: Commercial Automobility & LSH
RCS Grade: I / J
Reports To: Vertical Head Automobility & LSH
Location: MumbaiAbout Blue Dart Express India
Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in Indias logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth.
Our Automobility & LSH vertical supports Indias automotive, lifestyle, and home sectors by providing customized logistics solutions to enhance supply chain efficiency and customer satisfaction.Position Overview
The National Accounts Manager / Senior National Accounts Manager Automobility & LSH will focus on developing and managing relationships with leading automotive manufacturers, parts suppliers, and lifestyle brands. This role aims to ensure the seamless movement of goods, reduce lead times, and enhance customer experience through specialized logistics solutions.Job Purpose
This role is responsible for driving growth in the Automobility & LSH vertical by building strategic partnerships, optimizing supply chain operations, and delivering exceptional service quality.Key Responsibilities
Key Account Management & Business Growth

• Build long-term relationships with leading OEMs, tier-one suppliers, and lifestyle brands.
• Expand service offerings to address emerging client needs, such as just-in-time deliveries and reverse logistics.
• Drive revenue growth through strategic client engagements and innovative supply chain solutions.

Supply Chain Optimization & Technology Integration

• Work with clients to implement specialized automotive logistics solutions, including inbound parts shipments and after-sales parts distribution.
• Introduce automation and real-time tracking to enhance delivery accuracy and transparency.
• Develop solutions for large lifestyle clients, ensuring fast turnaround and efficient last-mile delivery.

Competitive Benchmarking & Market Intelligence

• Monitor industry trends, including the growth of EVs, connected vehicles, and changing consumer preferences in the lifestyle segment.
• Conduct competitive analysis to identify opportunities for Blue Darts solutions to lead the market.
• Stay informed about technological advancements, including warehouse robotics and AI-driven inventory management.

Stakeholder Collaboration & Execution

• Coordinate closely with operations and IT teams to ensure flawless execution of logistics strategies.
• Maintain open lines of communication with clients to anticipate and address any operational challenges.
• Partner with finance and legal teams to establish sound pricing models and robust contract agreements.

Qualifications & Experience
Education

• Essential: MBA/PGDM in Sales, Marketing, Supply Chain, or Business Management.
• Preferred: Certification in Automotive Logistics, Advanced Supply Chain Management, or Technology Integration.

Experience

• Overall: 812 years of experience in logistics, supply chain management, or automotive key account management.
• Demonstrated ability to manage large-scale, time-sensitive operations for automotive or lifestyle sectors.
• Proven track record of driving revenue growth and fostering long-term client relationships.

Technical Skills & Competencies
Core Technical Skills

• Expertise in just-in-time logistics, inbound supply chain strategies, and reverse logistics.
• Strong knowledge of automotive manufacturing processes and lifestyle distribution networks.
• Experience in implementing advanced tracking systems, robotics, and AI-driven logistics.

Behavioural Competencies

• Client Focus: Deep understanding of client needs and a proactive approach to delivering solutions.
• Analytical Thinking: Ability to use data-driven insights for process improvements and decision-making.
• Collaborative Approach: Strong team player with effective cross-functional coordination skills.
• Results Orientation: Focused on meeting revenue targets, improving service levels, and delivering high-quality outcomes.

Key Performance Indicators (KPIs)S. No.Key Result AreasKey Performance Indicators (KPIs)1Revenue GrowthIncrease in revenue from the Automobility & LSH vertical2Lead Time ReductionImproved delivery speed and supply chain efficiencies3Client RetentionStrengthened relationships and higher renewal rates4Process InnovationNumber of new, efficient solutions implemented5Market Share ExpansionAcquisition of new clients and increased wallet share#LI-eBD

DHL