Job Description

We are seeking a dynamic and customer-focused individual to join our team as a Multilingual Sales Representative at our prestigious hotel. This role involves handling inquiries over the phone and converting them into reservations, ensuring exceptional customer service at all times.

Responsibilities:

• Respond promptly to customer inquiries via phone in English, Hindi, and Bengali.
• Provide information about hotel services, room availability, and rates.
• Assist customers in booking reservations and upselling additional services.
• Handle customer complaints and resolve issues promptly and professionally.
• Maintain a high level of product knowledge about the hotel and its offerings.
• Achieve and exceed sales targets and goals.
• Requirements:
• Fluent in English, Hindi, and Bengali (verbal and written).

Benefits:

• Proven experience in sales or customer service roles, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet sales targets.
• Strong negotiation and problem-solving skills.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

• Competitive salary and commission structure.
• Comprehensive training and career development opportunities.
• Employee discounts on hotel stays and services.

Job Type: Full-time

Pay: ?5,000.00 - ?18,000.00 per month

Benefits:

• Food provided

Work Location: In person