ERP Buddies Inc. is a Solution Provider specializing in consulting, providing support, and assisting in the development of cloud-based products. We have been shaped by dynamic business and specialized technical experts. At ERP Buddies, we have an incredible team that works tirelessly to turn our client\xe2\x80\x99s goals into a reality. We help our clients excel their pipeline into the next gear. At ERP Buddies, we focus on our core values and work as a team to get the job done. We are more than just co-workers; we are like family. With our dynamic and unique work environment, our employees take ownership of projects and learn and grow within the company. WORK EXPERIENCE
Minimum of 5 years of experience working with Microsoft Dynamics applications, including Dynamics 365 CRM, ERP, or other modules.
Strong understanding of Dynamics 365 architecture, data model, and customization capabilities.
Proven track record of managing projects, timelines, and deliverables in a consulting environment.
Relevant certifications in Microsoft Dynamics (e.g., MB- 200: Microsoft Dynamics 365 Customer Engagement Core, MB-300: Microsoft Dynamics 365: Core Finance and Operations) are highly desirable.
Ability to travel to client sites as needed for project engagements.
JOB RESPONSIBILITIES / DUTIES
Requirements Gathering and Analysis: Candidate should be able to;
Collaborate with clients to understand their business processes, goals, and challenges.
Conduct detailed requirements gathering sessions to document client needs and objectives.
Analyze business requirements and recommend appropriate Microsoft Dynamics solutions to meet client needs.
Solution Design and Configuration: Candidate should be able to;
Design and configure Microsoft Dynamics applications, including Dynamics 365 CRM (inclusive of Sales Hub), ERP, or other modules, to align with client requirements.
Customize Dynamics applications using out-of-the-box functionalities, workflows, and plugins.
Develop and maintain documentation of solution design, configurations, and customizations.
Implementation and Deployment: Candidate should be able to;
Lead and participate in the implementation and deployment of Microsoft Dynamics solutions.
Manage project timelines, tasks, and deliverables to ensure successful project execution.
Conduct system testing, data migration, and user acceptance testing (UAT) to validate solution functionality and performance.
Training and Support: Candidate should be able to;
Provide training and knowledge transfer sessions to client end-users on the use of Microsoft Dynamics applications.
Offer ongoing support and troubleshooting assistance to address client inquiries, issues, and enhancement requests.
Develop and deliver training materials, user guides, and documentation to facilitate user adoption and proficiency.
Stakeholder Engagement and Communication: Candidate should be able to;
Establish and maintain strong relationships with clients, stakeholders, and project team members.
Communicate project status, updates, and risks to project stakeholders in a clear and timely manner.
Manage expectations and ensure alignment between client requirements and solution deliverables.
Continuous Learning and Development Candidate should be able to;
Stay current with the latest trends, updates, and best practices in Microsoft Dynamics technologies.
Pursue relevant certifications and training opportunities to enhance expertise in Dynamics applications.
Share knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.